Job Information
SoftwareONE ServiceNow ITAM Pro in Bucharest, Romania
Why SoftwareOne?
For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
The role
As an (Senior) Consultant (gn) ITAM SAM Pro you will work in a team environment and you will be responsible for:
-providing consulting services around SAM Tools focused on ServiceNow --providing SAM services and deliver a first class advisory of our services designed to meet customers’ business needs.
The primary focus is to plan, design, implement and operate SAM solutions for on prem as well as cloud Software.
Support leading the implementation and operation of small, mid and large multi-national Managed Services
Analyse client’s situation and support in designing the best solutions for it
Create & establish SAM concepts & processes
Establish continuous service improvements
Ensure fulfilment of SLA’s and KPI’s
Creation of deliverables like Software License Balances, Business Health Checks etc.
Leading and participate workshops to different audiences in English (and/or German) language, adjust to the target audience and tailor the key message accordingly.
Closely collaborates with other Teams, service practices and our global service centers
Compliance & Governance consulting for on-premise and cloud software to our customers
Be an advocate/consultant for our clients to implement SAM as an integrated practic
What we need to see from you
3+ years Software Asset Management (SAM) experience or similar (e.g. software procurement, application management)
Expert consulting skills: to be able to consult different stakeholders in all structural levels in the wide space of Software Asset Management
Project and Service management skills, including leading large projects content wise, leading distributed project teams with different cultural and language backgrounds
Very good analytical skills
Quick learner who has professional experience in delivering manged services to customers
Delivery experience with ServiceNow ITAM (SAM Pro)
Bachelor’s degree or similar higher education in IT, business economics or a related discipline
Fluent in English, other languages would be a plus (i.e. German)
Nice to have:
Delivery experience with ServiceNOW ITOM and ITAM would be a plus
Experience in Software volume licensing (Microsoft) - would be a plus
Experience with other SAM Tools like FNMS, SNOW, Spider etc. - would be a plus
Project management method certification (i.e.,IPMA, Prince2, PMP) would be a plus
ITIL certification or similar would be a plus
SAM Tool certification would be a plus
Job Function
Software & Cloud Services
Accommodations
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program (https://www.softwareone.com/en-in/careers/softwareone-academy) .
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.