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Job Description

Functional Area: Order To Cash

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

About Company:

Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $20 billion and approximately 70,000 employees globally. Our _mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.

Location/Division Specific Information

This position will be located in our Budapest center of excellence.

What will you do?

The Systems Analyst will be accountable for SAP enhancement assessments and execution matters including service delivery (break/fix). As such, the Systems Analyst will be the key contact for businesses. In addition, the Systems Analyst will provide expertise to and work closely with other groups that support the assessment and delivery of SAP enhancements, projects and support.

Daily activities include:

Assessment/blueprinting of enhancements and projects providing ensuring solutions meet or exceed business value propositions and meet architectural policies.

• On time delivery of functional aspects Enhancement and Project assessment requests and blueprinting

• On time delivery of functional activity within Enhancements and Projects

• Delivery and support of incident/break/fix and production support

• Effectively manage the relationship with internal business partners

• Manage bolt-on related issues, interfaces, IDOCs, workflows

• Prepare functional specifications for conversions and enhancements

• Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams.

• Coordinate with Super Users in resolving issues that arises during user training

• Help in the management of Root Cause Analysis for service delivery issues

Minimum Requirements/Qualifications

Bachelor’s Degree in Computer Science, Business Management, Project Management, Management Information Systems or equivalent work experience acceptable.

Minimum of 3 years of SAP system management experience (support or enhancements)

Minimum 3 Years Of Experience In Similarly Complex Organization

Hands on SAP OTC configuration experience

Nice-to-have: S4 Hana experience

Knowledge, Skills, Abilities

Ability to set expectations, explain and champion detailed technical concepts to peers, management and business partners

Ability to translate details into specific tasks needed to accomplish a task or solve a problem

Excellent Customer Service Skills Required

Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

Excellent interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff and management

Strong ability to work creatively and analytically in a problem-solving complex environment

Strong ability to navigate the technology environment and work effectively with multiple groups around the globe

Strong negotiation/persuasion and analytical skills

Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.