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Job Description Summary

Responsible for wing-to-wing execution of technical projects to deliver high quality outcomes to internal and/or external customers. This includes gathering and documenting requirements, building functional and technical specifications and overseeing build/test/deploy milestones to drive project delivery.

Job Description

Roles and Responsibilities

Work independently, at the same time collaborating with all other roles within the team to ensure project meets organizational standards and customer needs.

In this role, you will:

• Interact with internal and/or external customers and product managers to understand customer needs and timelines

• Collaborate with development and operations teams. Support them with scope considerations and project requirements

• Demonstrate increasing understanding of project management

• Demonstrate superior knowledge of software development life cycles to collaborate with Build and Release teams

• Ensure that releases meet quality standards and functional requirements

• Work with fellow team members and provide subject matter expertise to diagnose bugs and formulate solutions during testing cycles as well as during and after the project is deployed in production

• Show increasing understanding of the technology stack and its impact on the final product

• Demonstrate awareness of industry trends and domain expertise

• Demonstrate ability to influence customers and project managers through persuasion and influencing

Education Qualification

For roles outside USA:

Bachelor's Degree in with advanced experience.

For roles in USA:Bachelor's Degree in with minimum years of experience4years

Desired Characteristics• Collaborate with business and functional partners and technology leadership in specifying requirements

• Drive technology discussion and strategy in line with business needs

• Define execution plan and approach based on project scope, expected timeline and available budget/resources

• Facilitate convergence of functional and technical knowledge and build project teams

• Manage external vendors as required

• Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary

• Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required

• Manage project risks, scope changes and other non-standard events throughout the life of the project

• Manage stakeholder communication and progress reporting

• Ensure quality of deliverables is verified and matching stakeholder expectations

• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

• Evangelizes how our technology solves customer problems from a technology and business perspective

• Experience in customer engagement to facilitate requirements

• Has the ability to break down problems and estimate time for development tasks

• Has the ability to make basic technology choices based on experience

• Has initiative to stay current on technology trends

• Demonstrates the initiative to explore alternate technology and approaches to solving problems

• Skilled in breaking down problems, documenting problem statements and estimating efforts

• Has the ability to analyze impact of technology choices

• Proactively identifies and removes project obstacles or barriers on behalf of the team

• Shares knowledge, power, and credit, establishing trust, credibility, and goodwill

• Able to work well with global teams, including time-zone flexibility

• Ability to take ownership of tasks

• Ensures understanding of issues and presents clear rationale

• Continuously measures deliverables of self and team against scheduled commitments

• Strong oral and written communication skills

• Strong interpersonal skills

• Effective team building and problem-solving abilities

Note

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Additional Information

Relocation Assistance Provided: No