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About Accenture:

At Accenture, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.

We Are:

The Quality & Risk function at Accenture fosters long-term relationships with clients on the riskiest deals and largest accounts to enable client success. We focus on mitigating risks, minimizing negative financial impact and driving higher client satisfaction.

You Are:

A detail-oriented, customer focused individual that is passionate about building relationships and helping stakeholders solve problems and complete key processes. You are energized by process excellence and continuously look for ways to introduce efficiencies in work you do.

About the role

The primary objectives of the Market Quality and Risk Support Team is to support the execution of our end to end processes. Working in direct partnership with the Market Q&R Functional Leads & Risk Managers, the team is also responsible for reporting & analysis to drive improvements and corrective actions. As we are currently undergoing a Q&R Transformation journey, we will require you to be agile and flexible to adjust priorities to enable us to bring our transformation objectives to life.

Key responsibilities may include, but are not limited to:

• Working with Market Functional Leads to execute key processes, drive follow-up actions and track to closure

• Support Market & MU governance calls

• Execute reports, perform ad-hoc analysis, and implement improvement action plans for a specific process or area of responsibility

• Manage own workload, prioritizing tasks to meet deadlines and quality expectations.

Qualifications:

• Undergraduate degree or higher.

• English language fluency (oral and written).

• A minimum of 5 years of experience, with proven track record in interacting with leadership and senior stakeholders.

• Operational Excellence and strong Customer Service mindset.

• Understanding of financial metrics & levers

• Process design & improvement skills