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CRC Insurance Services, Inc. Insurance Product Management Testing Coordinator in Burlington, North Carolina

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The primary purpose of this position is to facilitate the testing for the Line of Business for all departments within Tapco. This includes testing in various I.T. environments but is not limited to Development, UAT, RC and production.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Test TAPSYS/New system updates for Underwriting Department, Account Services, Endorsements, Compliance and Breakdown in development environments and re-test subset in production environment post release, to ensure modifications work properly.

  2. Test and approve new policy forms and carrier implementation for new carriers and states in TAPSYS for Policy Issuance in a development environment and re-test subset in production environment post release, to ensure modifications work properly.

  3. Test Policy Output to ensure carrier and state compliance once pushed to production.

  4. Act as liaison for Business Unit and IT Department for Testing/Implementation.

  5. Correspond with third party vendors for set-up, testing and release of future policy issuance systems.

  6. Work with Business Analyst on Docucorp/Formsmaker/VPI/Carrier Issuance System changes and releases (including testing and implementation).


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's Degree or Equivalent Work Experience

  2. Three years of insurance experience

  3. Property & Casualty Licensing

  4. Substantial knowledge of insurance processes, TAPCO carriers and statutory regulations

  5. Ability to plan, organize and manage multiple priorities

  6. Ability to work under time constraints and meet deadlines

  7. Ability to review information, make decisions, and manage time effectively with minimal to no supervision

  8. Working knowledge of TAPSYS system and Microsoft Office software

  9. Ability to operate a Computer, calculator, multi-line phone, scanner, copier, and other office equipment

  10. Ability to adhere to all organizational policies and procedures

Preferred Qualifications:

  1. Previous Underwriting, Policy Issuance and/or Auditing Experience

General Description of Available Benefits for Eligible Employees of TIH:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH’s generous benefit plans, please visit our Benefits site ( . Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.

Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release ( for details.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

EEO is the Law ( Pay Transparency Nondiscrimination Provision E-Verify (

CRC Group is one of the largest wholesale and specialty insurance product distributors in the United States, providing data-driven insurance solutions for property and casualty, executive and professional, group and individual, and other specialty insurance programs. Learn more at .