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Valley Natural Foods Produce Customer Service (day shifts including weekends) in Burnsville, Minnesota

Produce Customer Service (day shifts including weekends)

Burnsville, MN (http://maps.google.com/maps?q=13750+County+Road+11+Burnsville+MN+USA+55337)

Job Type

Part-time

Description

Imagine a job where you are center-stage to meet-and-greet customers, welcoming them in to shop as they enter the store. A job where the colors and smells of in-season fruits and vegetables re-awaken your senses on a daily basis. A job where local means you can actually meet the farmers as they deliver the product, reminding everyone of the difference we can make in our community.

Join our team as a Produce Customer Service employee at Valley Natural Foods. Qualified applicants will enjoy working with fresh fruits and vegetables, enjoy interacting with the public and be available for day shifts including weekends. Applicants must also be able to lift 30-50# regularly. Open availability is strongly preferred.

We pride ourselves on offering a competitive benefits package for all employees including: competitive wages, PTO, 401(k) and a 20% employee discount on healthy groceries every day!

Sales Floor, Produce Prep, and Backroom

  • Greet and assist customers with special orders

  • Stock and face displays fully without overcrowding

  • Rotate older stock to front making space for new stock

  • Replenish and culling several times daily

  • Pull short-date or low-quality items, complete spoilage from properly and notify Produce Management of large quantities before disposing of them.

  • Label unscanned items accurately with price tags or signs

  • Keep backstock areas in order and notify Produce Manager of out-of-stocks

  • Check in items using the invoice to verify piece count or damage and notify Receiving of discrepancies

  • Prepare items according to checklists or requests per VNF standards

  • Sanitizes work areas, sinks, worktables, and walls according to MN DOH regulations

  • Follow food preparation/food handling sanitation procedures in compliance with MN DOH regulations

  • Update stocking list as orders arrive and rotate overstock into storage

Business Operations, Safety and Compliance

  • Alert Management of potential theft or other emergencies

  • Keep department areas - shelves, counters, aisles, backstock -- in clean, orderly condition

  • Remove trash promptly, clean up spills, sweep floor as needed

  • Keep department equipment in working order and advise Produce Manager of equipment problems

  • Attend Produce staff meetings and other assigned training requirements

  • Identifies self as employee by being in VNF attire and nametag

  • Perform any other duty as assigned by Management Team

Requirements

Mandatory Qualifications:

  • Excellent time management, organizational and communication (oral, aural, and written) skills

  • Attentive and able to multi-task and remain flexible to the changing needs of the business

  • Regular, predictable attendance

Preferred Qualifications:

  • Previous customer service experience

  • Familiarity with natural foods, grocery industry or cooperatives

Physical Demands:

  • Ability to lift/push/pull/carry up to 30 pounds frequently; 30-50+ pounds occasionally

  • Manual dexterity with ability to reach, grasp and utilize hands, wrists, and fingers for extended periods of time

  • General range visual acuity to evaluate and interact in working environment for extended periods of time

  • Ability to stand and walk for extended periods of time

  • Regular exposure to working in refrigerated environments

  • Ability to climb ladders, kneel, crouch, and bend occasionally required

Reports To:Produce Manager

Department, Status and Salary:Produce, Part Time, Hourly (At-Will)

Valley Natural Foods Core Competencies

  • Adaptability/Flexibility/Dependability

  • Communication/Listening Skills

  • Customer Service/Customer Focus

  • Integrity/Ethics

  • Sense of Urgency/Productivity

  • Teamwork/Interpersonal Skills

  • Work Environment/Safety/Job Knowledge

Position Specific Competencies

  • Product Knowledge

The information above is intended to describe the general nature and level of work being performance by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. VNF management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This is not an employment contract and does not interfere with MN’s Employment At Will Law.

Salary Description

Minimum of $15.00 per hour

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