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Introduction

A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

We are seeking a skilled back-end developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.

Your Role and Responsibilities

Are you interested in helping clients overcome issues? Are you successful in operating leading-edge software that is essential for key financial companies worldwide?

Are you excited at the thought of achieving a high degree of customer satisfaction?

Do you like working with new Open-Source technologies?

Are you interested in new and up-to-date Cloud technologies?

Are you passionate about bringing in your expertise and developing your career in an international, agile development culture?

Then you should join the IBM Db2 Analytics Accelerator and Cloud-based Db2 Data Gate team!

Step in and be part of Germany's IBM Research & Development Lab community, with its outstanding reputation for innovation and team spirit. Share the responsibility for one of the broadest project portfolios of hardware and software technologies within the IBM Corporation.

We are looking for support engineers interested in helping clients to be successful with innovative, future-oriented solutions on their journey to the Cloud. You will have the opportunity to work with technology that opens Mainframe IBM Z data for Cloud applications in a most efficient and performing way.

As a Support Engineer, you will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different teams, systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. In addition, you will document technical knowledge and train or mentor other support engineers and developers.

You will be constantly learning new things. Our technology is always changing and evolving. You will need to keep up with the latest trends to effectively support our products. Constant learning can be very rewarding, as you will always be acquiring new skills and knowledge.

Have we sparked your interest? If so, apply now to shape the future of IBM's Data and AI journey.

Required Technical and Professional Expertise

• Experience in developing and enhancing or supporting application systems

• Ability to diagnose and troubleshoot technical issues

• Ability to provide step-by-step technical help, both written and verbal

• Hands-on experience with Linux systems

• Knowledge of software development and agile methodologies

• Excellent communication, interpersonal and influencing skills

• Sound problem-solving and decision-making skills

• Be service-oriented and customer-focused

• Be highly organized and thrive under pressure

• Recent Bachelor, Master, or PhD degree in Software Engineering

• German: fluent

• English: fluent

Preferred Technical and Professional Expertise

• Database architecture in general

• Experience with IBM z/OS

• Experience in database replication technologies

• Practical experience with Open-Source technologies

• Experience in Python and Shell

• Experience with GitHub Issue Tracking

• Familiarity with remote desktop applications and CRM systems (e.g., Salesforce)

• Insights in latest Continuous Delivery practices and Continuous Integration automation

• Knowledge in Cloud technologies, such as Docker or Podman

• Experience with Red Hat® OpenShift® Container Platform or Kubernetes

• Hands-on experience with IBM Cloud®, AWS, Azure, or Private Cloud deployments

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM bietet dir ein Arbeitsumfeld, in der du dein Potenzial entfalten kannst und die MÖglichkeit hast, deinen Arbeitsalltag flexibel zu gestalten. Wir bieten dir vielfÄltige GestaltungsmÖglichkeiten in AbhÄngigkeit deiner TÄtigkeit - sprich uns einfach an!

Wir sind fr dich vor Ort in: Mnchen, Ehningen und BÖblingen bei Stuttgart, Frankfurt, KÖln, Dsseldorf, Hamburg, Berlin, Chemnitz

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.