Job Information
Antech Diagnostics Accounts Receivable Specialist in Carlsbad, California
We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
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Job Purpose/Overview
The Accounts Receivable specialist will be responsible for reviewing and processing sales orders in an accurate and timely manner, including reviewing each order for accuracy, required supporting documents, processing customer credit card transactions, and reconciling any orders that need corrections.
Essential Duties and Responsibilities
Audit sales orders on a daily basis to ensure all required documents are correct, deposits and/or financing is secured and make edits as necessary.
Release orders to the warehouse for shipping.
Process customer payments via Authorize.net and maintain secured credit card files.
Creates loaner invoicing and process customer payments for non-warranty customers.
Supports the Accounts Receivable team with other duties and projects as assigned.
Maintain accurate customer files, including ERP customer database and credit card authorizations forms.
Contacts customers, as needed, to keep orders moving toward completion.
Respond to inquiries via e-mail or phone from sales managers and sales representatives.
Works day-to-day with cross functional departments to problem-solve order or customer issues.
Identifies customer needs and provides a high level of customer satisfaction.
Other duties as assigned.
Education and Experience
A Bachelor’s Degree in Business Administration or related field
1 – 2 years’ related experience
Knowledge, Skills and Abilities
Organized with the ability to multi-task in a fast-paced environment.
Experience with data entry/PO processing within Intuitive, Oracle or other web-based ERP systems.Experience using CRM (Customer Relationship Management) tool, Salesforce preferred.
Ability to move quickly through numerous order entry steps with accuracy while paying close attention to details.
Internal Customer service experience required.
Proven ability to follow through and resolve issues.
Must have strong attention to detail, and organizational skills.
Excellent written and verbal communication skills.
Team-oriented philosophy is a must with ability to work independently in a fast-paced environment.
Willingness to work on a flexible schedule, according to activity and volume.
Working Conditions
Complete how the job gets done and the way it operates
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment including the use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, database management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.
The Target Pay Range for this position is $24.00-$30.00 hourly. At Mars, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
Full-time employees are eligible for the following benefits and more:
Medical, Dental, Vision (multiple plans available)
Basic Life (company paid) & Supplemental Life
Short and Long Term Disability (company paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Paid Time Off & Holidays
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts
Several other health and wellness benefits
We are a rapidly growing, stable company with excellent advancement opportunity. We offer a great benefits package and associate pet health benefits too! If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at Antech Careers (https://www.antechdiagnostics.com/about/careers/)
We are a rapidly growing, stable company with excellent advancement opportunity. We offer a great benefits package and associate pet health benefits too! If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at Antech Careers (https://www.antechdiagnostics.com/about/careers/)