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Role Value Proposition:

MetLife is seeking a seasoned Technical Manager to join our dynamic team and oversee the development and management of our critical messaging infrastructure. The ideal candidate will have a proven track record in managing technical teams and projects, with a deep understanding of MQ, ACE, OpenShift and Cloud Pack for Integration Technologies. Offers innovative solutions to enhance planform stability, usability, and cost effectiveness.

Key Responsibilities:

• Provide technical leadership and guidance to a team of talented engineers, fostering a collaborative and innovative work environment.

• Define and execute technical strategies and roadmaps aligned with business objectives and industry best practices.

• Manage the implementation and maintenance of MQ, ACE, CP4I and RedHat OpenShift.

• Collaborate with Developer partners to understand their requirements to support designing and implementing technical solutions.

• Develop and maintain comprehensive documentation and standards for infrastructure components.

• Oversee the 24x7 support, ensuring timely resolution of incidents and proactive monitoring of the infrastructure

• Manage the performance and development of team members, providing coaching, mentorship, and career guidance.

• Effectively manage contractors (onshore and offshore) ensuring their alignment with project goals and adherence to company standards.

• Maintain knowledge currency in emerging technologies and industry trends to drive continuous improvement of middleware integration platforms.

• Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms.

• Design and implement complex integration solutions globally through collaboration with engineers, architects, and application teams using Agile methodologies.

• Elevate and improve Developer experience by implementing self-service automation.

• Mentor junior engineers and team members.

• Plan and communicate upcoming installations, upgrades, and other maintenance activities.

Essential Business Experience and Technical Skills:

Required:

• Bachelor’s degree in computer science, Engineering, or related field.

• 5+ years of experience in technical leadership, ability to think strategically and effectively communicate solutions to various levels of management.

• In-depth knowledge of MQ, ACE and or Cloud Pak for Integration technologies.

• Strong understanding of application messaging concepts, protocols, and best practices.

• Strong problem-solving and analytical skills, with experience working in a 24x7 support environment.

• Experience with DevOps processes and key components.

Preferred:

• Experience working in Agile environment.

• Experience with modern technologies such as Cloud/Azure, Containers and Ansible

• Knowledge of operating system (Linux, Windows, AIX, iSeries)

• Knowledge of / experience with developing scripts for automation (Ansible, shell, Perl, PowerShell, Python, Java…)

• Hands-on experience designing, configuring, and implementing end-to-end CI/CD pipelines and automation scripts (Azure DevOps , Power shell, Perl, PowerShell, Python, Java…)

If you are a passionate and results-oriented Technical Manager with a strong technical background and a commitment to employee development, we encourage you to apply.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.