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RTX Corporation Systems Support Professional (Onsite) in Cedar Rapids, Iowa

Date Posted:



United States of America


HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA

Position Role Type:


Are you looking to break into the Aerospace Industry?

Collins Aerospace is looking for a Systems Support Professional for Mission Systems in up and coming Cedar Rapids, IA which offers a perfect balance of small-town charm and big-city amenities.

As a Systems Support Professional in our Mission Systems organization we offer an exciting opportunity to be at the forefront of innovation. In this position you will work within the Supply Chain Digital Tools and Processes organization, providing critical support and expertise. As the Service and Support individual, you will be the go-to expert within the Dossier framework, ensuring seamless operations and resolving any issues that arise with precision and efficiency. Your role will be pivotal in maintaining the integrity and effectiveness of our digital supply chain solutions.

What You Will Do:

  • Create and maintain relevant documentation to enable enterprise support staff to provide help and solutions to tool clients.

  • Interface with support personnel to create tier 1 knowledge articles.

  • Work with users to determine Root Cause and resolve issues.

  • Troubleshoot, test, and implement web-based solutions which range from simple to moderately complex.

  • Perform business analysis of systems and following through with the full development life cycle. 

What You Will Learn:

  • How To Master Multitasking: Hone your ability to seamlessly manage multiple customers and sources, tackling diverse challenges all at once.

  • How To Deep Dive into Supply Chain Mastery: Gain expert-level knowledge of our cutting-edge supply chain tools and applications, becoming an indispensable asset to our operations.

  • Elevate Your Tech Skills: Enhance your proficiency in web development and coding, equipping yourself with the technical prowess to create innovative solutions.

Qualifications You Must Have:

  • Typically requires a University Degree and have a minimum of between 0-2 years of experience or in absence of a degree, 6 years of relevant experience

  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

  • Experience in web application development, showcasing your ability to create functional and user-friendly digital solutions.

  • Strong interpersonal skills and a proven aptitude for teamwork, fostering a collaborative and supportive work environment.

  • Exceptional organizational and time management abilities, ensuring efficiency and productivity in all tasks.

  • Excellent communication skills, both oral and written, enabling you to convey information clearly and effectively.

  • Proficiency in documentation, demonstrating your attention to detail and ability to maintain comprehensive records.

Qualifications We Prefer:

  • Proficiency in .NET Framework and MVC architecture, enabling the creation of robust and scalable applications.

  • Strong skills in HTML and CSS, with a keen eye for crafting intuitive and visually appealing user interfaces.

  • Experience in C# or Java, showcasing your versatility and ability to handle complex programming tasks.

  • Expertise in SQL and MySQL, demonstrating your capability to manage and optimize databases effectively.

  • Comprehensive knowledge of the full Microsoft development stack, equipping you with a powerful toolkit for end-to-end development.

  • SQL Server Reporting Services (SSRS)

What We Offer:

Some of our competitive benefits include: 

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance         

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child and elder care services

  • Teladoc Medical Experts, second opinion program

  • This position may be eligible for relocation.

  • And more! 

Learn More & Apply Now!

Mission Systems:

Are you ready to be a part of the redefinition of aerospace?

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

The salary range for this role is 53,000 USD - 103,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.