Synchrony AVP, Credit Authentication Analyst in Charlotte, North Carolina
The AVP, Authentication Analytics role is responsible for driving analytic insights on Authentication strategies for Retail Card, Payment Solutions and CareCredit platforms.
This role provide analytical support for all Authentication initiatives. This position will work directly with other authentication team members and Credit stakeholders (Acquisitions, PCM’s, Account Management) to identify and communicate Authentication risks, across all components of the cardholder lifecycle through data gathering and analytics. In this role, you are responsible for working cross functionally to ensure proper understanding and identification of Authentication gaps.
Lead analytical projects, design analysis plan and formulate recommendations
Drive advanced analytics within Authentication strategies
Partner with modeling teams/vendors to drive advanced targeting strategies
Understand and identify authentication gaps. Investigate and research authentication leakage to find solutions
Create metrics to measure/track performance of authentication tools and strategies
Create ongoing strategy effectiveness monitoring system (MIS)
Engage with external and internal parties to understand data from different sources
Analyze and explore datasets in order to find opportunities for credit authentication innovation through data analytics
Present results of analysis to team, senior management and other parties (external and internal)
Ad hoc analytics, validations, remediations
Perform other duties and/or special projects as assigned
Bachelor's degree and 4+ years’ experience with data/analytics in the banking/financial services industry, credit/fraud strategy, modeling/model governance or; in lieu of Bachelor's Degree, 8 years’ experience with data/analytics in the banking/financial services industry, credit strategy, fraud strategy, modeling
4+ years of experience performing data analytics
4+ years of advanced Excel, SAS/SQL experience
2+ years of experience with Python, R, Scala, Spark or similar
Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree
Experience in credit cards consumer fraud and authentication tools/platforms
Advanced programming with SAS, R or Python
Experience analyzing large data sets to derive strategic, segments, actionable credit insights
Proven analytical skills with strong attention to detail and quality control of work product.
Ability to accurately condense large amounts of information and present in a simple, cogent manner to senior level management
Excellent Communication skills to be able to present findings to senior management
Experience collaborating with teams of internal and external technical staff, business analysts, software support and operations staff.
Excellent interpersonal skills in areas such as teamwork, facilitation and presentation to business users or management teams
Natural curiosity and passion to drive change in consumer banking for the better.
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
The salary range for this position is 60,000.00 - 130,000.00 USD Annual
Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.
Job Family Group:
With roots in consumer finance that trace back to 1932, Synchrony Financial is a leader in consumer credit and promotional financing, providing a range of products for a diverse group of national and regional retailers; including Main Street mainstays, local merchants, manufacturers, buying groups, industry associations and healthcare service providers. We are the largest provider of private label credit cards in the United States based on purchase volume and receivables and we provide co-branded dual card credit cards, promotional financing and installment lending, loyalty programs and FDIC-insured savings products through Synchrony Bank. Who do we serve? Hundreds of thousands of customers across the U.S. and Canada spanning the electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, retail and healthcare industries.
Our purpose is clear: we are committed to pioneering the future of financing, improving the success of every business we serve and the quality of each life we touch. This is fitting because when you join Synchrony Financial, you’re joining an organization that recognizes that our people are our greatest asset —every single one of them. That’s why we are deeply committed to investing in the growth of each member of our team. And with 80 years of experience, we know how to develop talent. At Synchrony Financial, we work hard to offer competitive rewards, compensation and benefits. When you join us, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges.
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