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Humana Broker Relationship Executive - Nationwide in Charlotte, North Carolina

Description

Are you passionate about contributing to the well-being of the Medicare population? Are you looking for a role that will let your creative ideas, relationship management and sales ability shine? If so, the Broker Relationship Executive position is the right position for you. The Broker Relationship Executive engages independently contracted agents regarding the retail products available from Humana including Medicare, dental & vision. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Broker Relationship Executive (BRE) recruits, trains and impacts the selling behaviors of agents via telephonic & electronic communication methods.

Typical responsibilities of the BRE include and are not limited to:

  • Involve both inbound and outbound calling to agents.

  • Collaborate with field representatives and local Humana market offices to achieve sales goals.

  • Responsible for organizing and managing the day-to-day selling and/or account management activity.

  • Accountable for achieving new sales and/or renewal goals for defined territory.

Required Qualifications

Candidate must meet 1 of the following:

  • Bachelor's degree plus 2 to 3 years of strong relationship management and sales experience

  • 5 or more years of strong relationship management and sales experience

Candidate must meet ALL of the following:

  • Active Health & Life Insurance licenses OR ability to obtain prior to start

  • Intermediate proficiency or better in Microsoft Office programs (Outlook, Excel, PowerPoint, Word)

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

  • Experience working with Medicare Products

  • Healthcare industry experience

  • Bilingual in English and Spanish or Korean, or Mandarin; Ability to read, write, speak without limitations or assistance.

Additional Information

  • Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

  • Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a Modern Hire prescreen. In this prescreen, you will receive a set of questions over the phone and be given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

Scheduled Weekly Hours

40

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