Compass Group, North America FUNCTIONAL ANALYST TEAM LEAD in CHARLOTTE, North Carolina
Posted Date: Apr 8, 2021
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
The Functional Analyst Team Lead is responsible for providing leadership to the functional analysts through:
Leading continuous improvement and best practice initiatives related to financial forecasting and budgeting applications.
Providing quality advice to stakeholders and ensuring analysis and deliverables are produced by the team to approved standards
Manage the business analysis resource pool for the Department including the allocation of resources to ensure the right resources are provided at the right time to support successful delivery
Maintain a current view of people supply versus demand, aligning this to departmental need Manage interfaces between the analysis activity and other business change activities effectively (including vendor involvement, specification of technical requirements, testing and support) by clearly specifying analysis needs & analysis deliverables
In addition to leadership activities, the team lead provides system analysis, configuration, development, QA and support for Enterprise level in-unit and reporting applications.
Work directly with business team members, developers, and user community to identify business needs and interpret them as application requirements.
Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
Function as primary liaison between business and developers.
Write and execute functional test scripts and coordinate with other analysts for system integration testing.
Learn a very complex business and facilitate projects and decisions across many disparate user groups.
Provide second level support for all in-unit and reporting applications
Bachelor’s degree required.
At least 5 years of experience in functional analysis role.
A solid track record of the following are a must:
On time development of user stories, application requirements, and/or process flow diagrams
UI design and/or mockups, with detailed requirements
Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation
The ability to work independently and in a team environment
Creative problem solving skills
Managing conflicting priorities and gaining consensus across multiple user groups
Committed and enthusiastic approach to supporting business customers and end users.
Excellent written and verbal communication skills
Excellent organizational and time management skills
*Special Skills and/or Training Desired*
Prior Team Lead or Management Experience Preferred
Experience with a formal SDLC
Experience working in an Agile / Scrum environment
Experience with Automated Testing tools
Formal training or certification in Business Analysis, group facilitation, or project management
Experience with SQL
Experience with reporting tools (BIRT, SSRS, etc.) and data analysis
Experience with financial systems
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
*Req ID: * 523550
Compass Group, North America
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