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Description

This is a hybrid role out of Charlotte, NC

Deliverables

Projects you would own include, but are not limited to:

1. Career Frameworks project: Primary deliverable is to gather all existing career frameworks across the business and publish them to our internal site for employee visibility and HRBP maintenance. Secondary deliverable is to run these frameworks through an AI script to identify key skills that can be matched to courses and learning plans in Udemy Business and Docebo to support career development across the business.

2. Eng Bootcamp project: For 36 existing courses within our Engineering Bootcamp program, you'll serve a project management role to ensure existing content is updated for our 900+ Engineering organization. You'll be responsible for engaging Engineering SMEs to author updates, manage delivery timelines for updated content across SMEs, and serve as a Quality Control reviewer/approver of written text in courses. You'll publish courses in Rise 360 and import to our LMS. Involves working closely with a L& D Partner and Operations Leads to scope the project and work with internal stakeholders.

3. Udemy Adoption project: As we are in the initial stage of launching Udemy Business for employees, you'd work closely with a L& D Partner to help drive adoption of the tool across the business. Responsibilities may include, but aren't limited to: creating learning paths for key audiences and learning topics, creating internal social campaigns to drive platform adoption, scheduling and contributing to Lunch & Learns and Udemy office hours, and publishing FAQs to our internal site, and triaging admin requests.

4. PDP Measurement project: we need to increase the efficacy of our Professional Development Program (PDP) to both improve business spend and learner outcomes for this reimbursement program for external learning opportunities. You will help identify and collect baseline data for the program and provide findings and recommendations to the L& D Manager based on your analysis of a sample group of employees. With the project, you'll identify a representative sample audience, track PDP spend over several months, conduct qualitative and quantitative research with participants and managers to identify outcomes and learnings of PDP, and assess the ROI of the program.

   Requirements

Qualifications:

• Creative with a Purpose: You bring creativity to your work ensuring that learning materials and programs are engaging innovative and aligned with educational goals

• Empathetic: You genuinely care about the learning experience of others and are motivated by the desire to help them succeed

• Collaborative: You enjoy working with others sharing ideas and creating solutions that benefit the team

• Driven a self-starter with the internal drive to meet and exceed goals

• Organized with exceptional time management and prioritization skills

• A communicator who enjoys building bridges through relationships and shared goals

• Technical and enjoys working with and troubleshooting systems and processes

• Knowledge of principles and methods for adult learning training design instruction and the measurement of training effectiveness

• Demonstrated project management skills with the ability to plan identify coordinate and track critical activities milestones and deliverables

• Excellent verbal and written communication skills to convey information effectively to various audiences

• Strong organizational skills and attention to detail while juggling multiple tasks

• Proficient computer skills needed including Google Suite Slack Google Sites

• Proficiency with e-learning authoring tools such as Articulate 360 Rise 360

• Experience with eLearning software integration with an LMS SCORM / AICC xAPI

• Experience with Udemy Business and Docebo preferred

• Knowledge of industry-standard LD metrics and measurement practices preferred

Benefits:

• Develop and mature LD Programs: Work with the LD team to create and mature programs that support the growth and development of our employees

• Work with awesome and diverse coworkers on our LD and People teams

• Work at a mission-driven company that prioritizes the financial progress of our members consumers

Responsibilities related to the above-mentioned projects you'll own:

• Collaborating with teams and subject matter experts you'll build and shape the learning experience through social learning features curated content channels skill development initiatives and more

• Your work will directly contribute to every employee's professional growth and have a lasting impact across the organization

• Supportive: You are patient and understanding always ready to assist others and provide the guidance they need to excel

• Detail-oriented: you'll ensure all content is accurate well-organized and accessible to all learners. You'll also approach project management with a bias for planning organization iterative progress and proactive communication

• Incorporate Modern Innovative Design and Adult Learning Practices: You'll help create e-learning modules that leverage the latest design trends and adult learning principles ensuring content is engaging relevant and meets users at their point of need

• Ensure Accessibility and Inclusivity: You'll develop e-learning content that is accessible to all learners making sure that everyone has the opportunity to benefit from the materials and approach collaborative work inclusively.

• Build and Maintain Learning Resources: You'll organize and maintain course catalogs learning paths requirements and certifications

• Assess program effectiveness: You'll work with the LD team to review usage participant feedback evaluations and key performance indicators to evaluate program effectiveness

• You'll promote and market available training opportunities to employees and drive a learning culture

• You'll assist with Learning Management System LMS input and reporting

• You'll help manage the LD intranet page ensuring information is relevant and targeted to the correct audience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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