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Compass Group, North America RUN SUPPORT PRODUCT OWNER in Charlotte, North Carolina

Compass Corporate


A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

As Product Owner, you should be able to establish a collaborative partnership with key stakeholders and work directly with agile team members to deliver quality operational reports and other deliverables. Candidates should have excellent written and oral communication skills, strong interpersonal skills, data analysis skills, be detail oriented and possess critical thinking skills. Ideal candidates are comfortable with highly technical requirements and working environments with the ability to read and write complex SQL queries for research and analysis purposes. In addition to being a seasoned, well-trained professional, the candidate should be passionate about supporting the agile team in delivering high quality business solutions in a timely manager.

Job Responsibilities

  • Collaborate with business analyst to translate business requirements and needs into consumable backlog stories for development

  • Compose and update backlog stories and defects to populate the agile teams backlog

  • Organize, maintain and prioritize agile team backlog in alignment with business stakeholders and leadership

  • Lead grooming seasons to collaborate with the agile team to break own and understand business requirements and desired outcomes.

  • Coordinate and lead report development demos

  • Participate as needed in design review sessions to ensure feasibility of requirements

  • Develop a knowledge of system capabilities and functionality then apply knowledge to recommend creative solutions when issues arise

  • Form strong working relationships with stakeholders and other cross-functional leaders

  • Ensure that proposed system features and requirements meet user needs and objectives as well as align with development established best practices

  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner and always demonstrate a respect for others.

Job Qualifications

  • Bachelor’s degree required

  • 3+ years of experience in an IT Product Ownership/Project Management role supporting software development (ideally large enterprise applications)

  • Solid understanding and experience following agile methodology; preferably SAFe

  • Creative problem-solving skills to help identify, communicate and resolve issues

  • Manage conflicting priorities and gain consensus across multiple user groups

  • Ability to clearly write user stories, acceptance criteria, process flow diagrams and/or other ancillary documentation

  • Strong communication skills that can adjust from executive levels to engineers and non-technical individuals easily

  • Flexibility to work with team members, business stakeholders and executives simultaneously or separately

  • Experience reading and writing complex SQL queries

  • Ability to multi-task and coordinate multiple initiatives at once

  • Self-motivated individual capable of building new relationships and proactively establishing a network of supportive contracts across the organization

  • Previous business analyst experience a plus

Apply to Compass Group today!

Click here to Learn More about the Compass Story (

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Associates at Corporate are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1067855

Compass Corporate