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About this role:

Wells Fargo is seeking a Securities Operations Specialist as part of the Annuity Operations - Post Issue Liquidation team within Wealth and Investment Management Operations. This team processes liquidation receives and processes liquidation requests to insurance companies for annuity operations processes. Learn more about our career areas and lines of business at wellsfargojobs.com .

The Specialist will be responsible for Quality Control reviews for the Annuity Liquidation team, as well as, annuity linking and processing ACH payments. The Specialist will also provide support for the team by working case escalations and coaching and developing others.

In this role, you will:

• Participate in low to moderately complex annuity solution lifecycle support initiatives and identify opportunity for process improvements within Securities Operations

• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables

• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements

• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals and provide coaching based on QC results

• Develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation

• Resolve low to moderately complex escalated issues within the scope of responsibility in Annuity Liquidations

• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests

• Exercise independent judgment in understanding trade settlement workflow controls to minimalize the effects of operational breakdowns

• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work including providing training

• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of Annuity or Brokerage Operations experience

• 2+ years of Data Collection and Reporting experience

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment

• Ability to process transactions and perform research to resolve escalated issues

• Ability to track and monitor metrics, identify process gaps, recommend controls and communicate progress to business leaders

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Strong analytical skills with high attention to detail and accuracy

• Excellent verbal, written, and interpersonal communication skills

• Experience importing, exporting, and manipulating data using Microsoft Excel

Job Expectations:

• Ability to work hybrid in office schedule, 9am - 6pm daily

• Willingness to work on-site at stated location on the job opening

• This position is not eligible for Visa sponsorship

Posting Location:

• Charlotte, North Carolina

Posting End Date:

31 Oct 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-404954

Updated: Wed Oct 23 00:25:43 UTC 2024

Location: CHARLOTTE,North Carolina