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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Responsibility

Weight

Strictly implement Global and local processed on all involuntary terminations (redundancy, misconduct, non-performance, mutual separations)

15%

Diligent and thorough investigation for employee related matters and provide case outcome recommendation for resolution

15%

Review, create and implement local standards, guidelines, processes related to Global HR Policies owned by Global Employee Relations

15%

Possess in-dept knowledge on local labor laws and the ability to interpret/translate to internal standards, process guidelines to ensure 100% compliance

10%

Responsible in records keeping of all Employee Relations related documents following Global and local guidelines/process

10%

Provide support as ER Consultant to HRP and HR Teams

10%

Shared Responsibilities:

Responsibility

Weight

Work with the Asia ER Team on Policy Simplification Project and other related initiatives

5%

Close collaboration with the Asia ER Team in sharing best practices and learnings

5%

Assist and support both Global and Regional ER initiatives in communication, enablement of leaders and implementation

5%

Build and establish strong partnership with Chengdu HR Teams

10%

Job Requirements:

• Minimum of bachelor’s degree preferably in Social Science and Behavior, Human Resource Management or Law (preferred but not required);

• At least 6 years of experience in the area of Employee Relations or HR Business Partner covering ER functions;

• At least 3 years of relevant work experience any of the following: IT/BPO, Finance and Insurance, shared services in a multi-national or global company;

• Fluent or comfortable in English language both written and oral;

• Experience in Workday and Salesforce (preferred but not required)

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .