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Essential Duties and Responsibilities:

Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests.

Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Meets expected service delivery times as 

defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers.

· Possess knowledge of Cantonese-style cooking techniques and recipes.

· Cooks all food orders, including meat, fish, poultry, and related items in a quick, timely and accurate manner.

· Responsible for checking and ensuring an adequate supply of foods & seasonings at work station.

· Recognizes and corrects any product discrepancies and variations in quality, standards and specifications.

· Effectively coaches and assists other Cooks and Cook Intermediates in food product preparation

· Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.

· Broil, sauté, steam, fry, poach, grill and prepare any and all foods needed for the guest's orders.

· Prepares desserts, entrees, soups, and other foods of medium complexity according to directions.

· Reads food orders from the kitchen printer, prepares it and serves the food in an attractive manner, consistent with the recipes and plating guides.

· Operates steamer, oven, slicer and other cooking equipment; and controls food production to include Flattop, Fryer, and proper cooking times and temperatures.

· Ensures cleanliness of food preparation areas, by wiping down workstation and utensils before and after each assignment.

· Follows safety rules and keeps work area clean & orderly.

· Maintains and rotates dated food stock.

· Breaks down workstations, cleans & restocks.

· Maintains a clean and sanitary work environment as required by the Delaware County Health Department.

· Opens food service outlets in a timely fashion as instructed.

· Must be able to work various shifts and hours to include holidays and weekends.

· Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Requirements:

High school diploma or equivalent; Culinary Arts education preferred. Minimum of three years of restaurant cook experience required. Required to take and pass a Food Service Sanitation course within ninety (90) days of accepting the position.

· Literacy and fluency in Cantonese preferred

· Demonstrates Cantonese-style wok cooking and knowledge in Cantonese sauces, spices, and thickening agents

· Ability to correctly lift and transport objects weighing up to 50 lbs.

· Ability to work a minimum of 8 hours with appropriate mobility and endurance

· Ability to work flexible time periods as required of a cook in a casino environment

· Ability to recognize different cooking oils and their cooking temperatures

· Ability to use knives, other hand-held instruments and other food preparation equipment

· Must have a sense of urgency to serve customers properly

· Ability to portion, prepare and present meat, poultry and fish

· Additional skills required for Cantonese-style cooking

· Ability to perform all duties of Specialty Cook Intermediate

Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time.

Must be able to obtain and maintain PA Harness license.

Physical / Mental Demands:

· Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack.

· Excellent oral and written communication skills.

· Must be fluent and literate in English.

· Must present a well-groomed appearance.

· Must be able to respond calmly and make rational decisions when required.

· Must be able to listen and respond to visual and aural cues.

· Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.

Disclaimer

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."

Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.