Job Information
Illinois Dept. of Employment Security Insurance Customer Service Rep-Agent Team Member in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11745072
State Farm Insurance Agencynow hiring for anInsurance Account Representative-Agent Team Member.................
RESPONSIBILITIES:
- Establish insurance customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, insurance claim submissions, and billing clarification.
- Present, promote, and sell insurance-related products/services using solid arguments to existing and prospective insurance customers
- Perform simple insurance conversations and needs analysis of existing/potential insurance customers to meet their insurance needs
- Establish, develop, and maintain positive insurance business and customer relationships
- Reach out to insurance customer leads through warm, referral, and cold calling
- Achieve agreed upon sales targets and outcomes within the schedule
- Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet all insurance customer needs and to market relevant products.