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Learning and Development Manager (SEE THE MENTAL HEALTH ASSOCIATION WEBSITE FOR COMPLETE JOB DESCRIPTION) Location - Chicopee, MA, 01020 Job Category - Training Industry - Non-Profit Employee Type - FT Contact information Name - Jennifer Rivera Phone - 413-233-5397 Email - jerivera@mhainc.org Description The Mental Health Association is hiring immediately for a Learning and Development Manager. The Learning and Development Manager manages the evaluation, development and implementation of the organization\'s orientation and ongoing training and professional development programs, taking into consideration licensing standards, CARF and other accreditation standards, best practices, the agency\'s mission and objectives, and employee performance and productivity. Work collaboratively throughout the organization to foster a work environment that values continuous learning and professional development. Assist Vice President Quality and Organizational Impact in preparing the agency for licensing reviews and surveys. Learning and Development Manager Required Experience and Education Four or more years of work experience in a position that includes designing and delivering training. Experience in human services field. Bachelor\'s degree in Communications, Education, Training, Human Resources or related field or a combination of education and previous work experience as a trainer preferred. Learning and Development Manager Required Knowledge and Abilities Initiative, motivated, and creative Ability to understand and teach a variety of subjects, including becoming certified to teach CPR, First Aid, Blood Borne Pathogens, De-escalation, management skills, etc. Dynamic speaking and group facilitation skills; ability to effectively present information in a clear manner, demonstrate procedures and respond to questions. Excellent written skills; ability to design \"how to\" instructions or manuals Knowledge of adult learning styles. Flexibility to change delivery and approach, materials and content of presentations to engage audience. Practical knowledge of instructional design theory and implementation Familiarity with a variety of training methods and techniques MS Office proficiency Outstanding organizational skills and follow through Ability to work collaboratively with all levels of the organization Ability to be flexible with work schedule at times in order to offer training early evening and weekend hours. Proficient understanding of work performed throughout organization and how it contributes to agency mission and goals.