Job Information
FIS Global Client Relations Account Manager II in Cincinnati, Ohio
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 5 - 10% Job Description Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.About the role:As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.What you will be doing:* Ensure a positive and consistent relationship for one or more assigned clients* Serve as primary point of contact to support problem resolution and ensure client retention* Develop strong working relationships with assigned clients and resources* Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accountsWhat you will need:* The ability to establish and maintain effective working relationships, both internally as well as externally* Organizational and time management skills* Broad knowledge of Worldpay products and related services* A strong aptitude to analyze and solve problems* Prior banking or finance related experiences a plus What we offer you* A competitive salary and benefits * A variety of career development tools, resources, and opportunities* The chance to work on some of the most challenging, relevant issues in the payment industry* Time to support charities and give back in your community FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $75,590.00 - $123,220.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the . EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier l