Job Information
Talbert House Hotline Provider - 281 CARE (2nd shift) in Cincinnati, Ohio
+-----------------------------------------------------------------------+ | Position Summary: | | | | Responsible for providing prevention and education services in a | | variety of settings including on the phone. May implement prevention | | services over a varied group of topics including substance abuse, | | mental health, bullying, suicide and other areas as necessary. | +-----------------------------------------------------------------------+ | Position Description: | | | | - Identifies and assesses needs of callers/clients | | - Provide crisis intervention, referrals and linkage to community | | resources | | - Utilizes supportive techniques and/or educational methods that | | are appropriate to caller and topic | | - Completes service documentation accurately and timely in | | electronic health record | | - Provides both prevention and education services | | - Facilitates referral to and/or provides appropriate level of care | | - Develop, define and implement realistic and effective goals and | | plans for interventions | | - Collect, track and evaluate program data for fidelity and service | | quality | | - Adhere to professional standards as outlined by protocols, rules | | and regulations | | - Other duties as assigned | +-----------------------------------------------------------------------+
Qualifications
+-----------------------------------------------------------------------+ | Required Knowledge, Skills and Abilities: | | | | - Skill in prevention and education techniques and interventions | | - Recognize unusual or threatening conditions and take appropriate | | action | | - Effective verbal and written communication skills | | - Ability to interact in a calm and compassionate manner | | - Ability to collaborate/interact with wide variety of people | | - Knowledge of code of ethics, conflict of interest and regulatory | | requirements | | - Demonstrate professional speech and behavior | | - Detach from client issues and view objectively | +-----------------------------------------------------------------------+ | Job Requirements: | | | | - High School diploma or GED | | - Prefer experience in social services environment or related | | education | +-----------------------------------------------------------------------+ | Essential Functions/Physical Demands: | | | | - Positional: Driving in accordance with job duties assigned. | | Occasional standing and walking. Constant sitting. | | - Gross Mobility: Rare climbing, or crawling. Infrequent balancing, | | stooping, kneeling, or crouching. Frequent to constant reaching, | | handling and fingering. | | - Sensory: Rare tasting/smelling. Infrequent use of color vision. | | Occasional use of far visual acuity, depth perception, and field | | of vision. Frequent use of near and midrange visual acuity, and | | visual accommodation. Frequent to constant talking. | | | | Equal Opportunity Employer: | | | | All qualified applicants will receive consideration for employment | | without regard to race, color, religion, sex, sexual orientation, | | gender identity, national origin, veteran status, or on the basis of | | disability. | +-----------------------------------------------------------------------+