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Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0% Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. What you will be doing: * Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma. * Responsible for most complex business and systems process analysis, design and simulation. * Diagrams and evaluates existing processes. * Organizes, leads and facilitates cross-functional project teams. * Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. * Recommends and facilitates quality improvement efforts. * Collects data to identify root cause of problems. * Measures performance against process requirements. * Aligns improvement to performance shortfalls. * Provides consultation on the use of re-engineering techniques to improve process performance and product quality. * May deliver presentations and training courses including measurement, analysis, improvement and control. * Surveys and analyzes best practices for techniques and processes. * May lead re-engineering team and act as project manager. * Communicates team progress. * Performs cost and benefit analyses. * Other related duties assigned as needed. What you bring: * Broad knowledge of onboarding business practices and processes * Requires highest level understanding of the People Office business systems and industry requirements * In-depth knowledge of financial services industry practices, regulations and processes * Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies * Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering * Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma * Proficiency in quality management methods, tools and technologies * Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors * Excellent training/presentation skills to educate the organization on new or updated processes * Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources * Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills * Ability to persuade and influence others on the best approach to take * Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed * Is resourceful and proactive in gathering information and sharing ideas What we offer you: * A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities * A broad range of professional education and personal development possibilities * A variety of career development tools, resources and opportunities Time to support charities and give back in your community * A fantastic range of benefits designed to help support your lifestyle and wellbeing Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the . EEOC Stat