Job Information
University of Cincinnati System Administrator 2, Digital Technology Solutions in Cincinnati, Ohio
System Administrator 2, Digital Technology Solutions Current UC employees must apply internally via SuccessFactors > You are invited to submit an application to be considered for a position with more than one opening. The number of positions varies depending on the needs of the department. Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati. Job Overview Support, maintain, monitor, and implement the university's enterprise systems and services: data storage, active directory, DNS, servers, cloud technologies and virtualization. Work with senior members of the System Administration team to provide incident support, fulfill customer requests, and participate in the design/deployment of systems and services as part of the department's ongoing initiatives. Essential Functions Support and deploy technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technical complexity of the systems and services. Configure, maintain and manage enterprise class storage and server hardware, software and services; travel throughout the university's campuses and to other remote facilities as necessary. Monitor utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements.Collaborate with clients, technical staff and vendors on service request fulfillment. Troubleshoot system failures escalating to senior technicians or vendors as appropriate; monitor incoming incident reports and collaborate with departments and end users to resolve problems. Participate in 24x7 on call rotation responding to service outages as defined in the department's standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call. Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community. Ensure the security of the university's shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources. Serve as a competent professional sharing attained knowledge with peers. Performs related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field. Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Valid Driver's License Required Experience Two (2) years of related experience with implementing enterprise class IT technologies. Advanced working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies. Strong criti