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Job Description Total Rewards Operational Lead | Benefits Team | US Remote - East Coast Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. We're looking for a Total Rewards Operational Lead to join our ever evolving Benefits team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer! About the team Reporting to the Head of, Global Benefits, the Total Rewards Operational Lead ensures that all processes across program and vendor management, financial management, compliance M&A and governance, operational delivery and employee experience are best in class and aligned with our values and objectives. What you'll own Manages the development and execution of national benefits strategy in addition to administering the general benefit programs, i.e., health care, short-term disability, long-term disability, optional life, and supplemental plans. Develops programs designed to keep employees informed about company benefit plans and any proposed changes. Ensures the overall vision and objectives for health care, supplemental plans, 401(k) and all other benefit-related programs are clearly stated and integrated into day-to-day work as well as long- and short-term projects. Ensures programs are current with regard to trends, practices and costs. Negotiates coverage, services and costs with carriers and brokers. Interacts with others in areas, such as the risk management or legal departments, to investigate innovative programs, e.g., self-insurance to determine feasibility in terms of cost, risk to the company and legal implications. Offers an innovative and creative approach to address current and future benefit needs of employees. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Researches competitive practices and analyzes data to evaluate benefit program metrics. In order to control costs, maintains thorough knowledge of cost elements of various plans for reporting as well as for determining any additional program enhancements to adopt. Assists in benchmark analysis as needed. Reviews and interprets legislative requirements for all plans. Develops appropriate policy and administrative guidelines ensuring government optimum compliance. Facilitates the process of updating plan documents and summary plan descriptions. Acts as a point of contact for escalations pertaining to complex benefits matters. Administers and ensures compliance with Worldpay Retirement and Profit-Sharing plans. Develops and executes well planned communication strategies to educate all team members and employees on the various benefits options, wellness focuses and legal rights. Leverages technology to simplify internal processes, minimize paperwork and limit delays in processing. Actively participates in professional associations to stay abreast of industry related activities. Shares relevant knowledge and information with benefits team, HR department and any other appropriate parties. Other related duties assigned as needed. Sound business acumen an