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Mastercard Analyst, Account Management (Financial Institutions) in Ciudad de México, Mexico

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Analyst, Account Management (Financial Institutions)

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Account Management team is looking for an Analyst, Account Management to lead the operational and strategic aspects of our relationships with clients (financial institutions)! We are looking for someone passionate about developing and strengthening client relationships, highly motivated, intellectually curious, analytical, and resilient. If you have an entrepreneurial mindset and always think outside the box to achieve exceptional results, we want to meet you!

Role

Analyst, Account Management

Responsibilities

In this position, you will:

• Uses analytical problem solving and data tools to advise senior team members regarding

• Customer Account Management and market strategies

• Supports project execution across multiple business functions including account management, business development, advertising, marketing and product management

• Is present for business conversations with key decision makers internally and externally

• Acts as key resource lead on segments or parts of small projects

• Contributes to the delivery of integrated solutions that address customer needs

• Supports the sales team, internal partners and key stakeholders to provide support to sales in a region

• Creates and reviews sales presentations, proposals and internal business case development

• Works closely and develops relationships with internal stakeholders across the business unit

All About You

The ideal candidate for this position should:

• Some professional experience in financial services, cards, payments or another related field

• Basic understanding of all of Mastercard's Sales and Customer delivery discipline

Key Competencies:

• Strong verbal and written communication skills

• Excellent analytical and problem solving skills

• Strong strategic and conceptual aptitude

• Proven team player with excellent interpersonal skills

• Ability to multi-task and prioritize multiple projects concurrently

• Proficiency in Microsoft Word, Excel and PowerPoint.

Experience and Skills needed:

• Well-rounded individual with significant extracurricular involvement

• Excellent verbal and written communication skills

• Excellent analytical skills

• Ability to work on a team and independently

• Ability to multi-task in a fast-paced, deadline-driven environment

• Advanced Word, Excel and PowerPoint skills

• Attention to detail

Languages:

• English fluent its required

• Additional languages a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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