Job Information
Global Connections To Employment, Inc. Patient Appointment Technician in Colorado Springs, Colorado
Overview
The Patient Appointing Technician (PAT) shall schedule appointments in the Composite Health Care System (CHCS)/Armed Forces Longitudinal Technology Application (AHLTA) for primary, specialty and subspecialty medical care. The PAT shall perform the appointment process to include scheduling, rescheduling, and/or cancelling appointments as needed, including appointments for consult/referral specialty care in a Medical Treatment Facility (MTF), a civilian facility, via telephone or secure messaging. PAT responsibilities also include facilitating the recapture of MTF direct care capabilities, tracking the referral to closure, and returning all results of treatment to a clear, legible, Health Insurance Portability and Accountability Act (HIPAA) compliant report of the patient's medical record Requirements
Minimum Qualifications, Knowledge, Skills, and Abilities:
Education Requirements:
o High School Diploma or GED requirement.
Experience Requirement:
o Must have experience in a customer service-related industry. Training and experience in medical office scheduling preferred.
o Experience with computers and keyboarding skills (or alternate technology that facilitates computer keyboarding/data input).
Additional Requirements:
o Knowledge of Microsoft Office products desired (Word, Excel, PowerPoint)
o Strong attention to detail and organizational skills
o Must be able to obtain and maintain a position of public trust vetting.
o Must be able to pass a government security investigation and must meet eligibility requirements.
o U.S. Citizenship (required per government contract)
Compensation:
Compensation for this position will be $18.49 per hour plus a health & welfare benefit rate of $4.41 per hour for a total compensation up to $22.90 per hour.
GCE Benefits:
At GCE, we recognize the importance of offering our team members a competitive and comprehensive benefits plan. In addition to offering voluntary benefits like medical, dental, and vision plans as well as voluntary products such as accident, hospital indemnity and critical illness, GCE also provides employer paid benefits, including Paid Time Off.
Physical Requirements:
This job operates in a professional office environment. The physical demands described here represent those that a team member must meet to perform the job's essential functions successfully. Flexibility related to work hours as project demands arise.
Occasionally required to move up to 5-40 pounds. Must be able to remain in a stationary computer position for extended periods. Must be able to use hands and fingers to type. Must be able to reach with hands and arms for using a computer. The mental demands, physical demands and environmental factors described here are representative of those that must be met by a team member to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.