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Job Description

A growing full-service law firm, is seeking an E-billing Manager to join our team remotely.

 Work with internal and external clients to set up e-billing systems.

 Review Client Guidelines and provide billing/ebilling review of said Guidelines to Management Committee for approval.

 Work with clients on setting up matters, timekeepers, and provide all needed documentation such as certificate of insurance, W9 and any other client requests adhering to internal Offit Kurman policies and procedures.

 Maintain e-billing matter management information in Aderant.

 Work directly with the Associate Director of Billing & Collections on any ad-hoc e-bill related management/client requests.

 Manage timely budget and accrual information. Work closely with Attorneys and Legal Assistants as needed.

 Management, administration and maintenance of ebilling process including documentation, training, analysis, follow up and reporting. Maintain a profile for each electronic billing vendor being utilized by the firm, including policies, billing guidelines, and contact information. Document ebilling process including specific steps for each ebilling vendor software package. Propose best practices for ebilling procedures. Develop and test, for specific clients, ebilling procedures outside the normal process.

 Set up and maintenance of client ebilling accounts in third-party vendor sites; submit timekeepers and rates for approval; keep all timekeepers and rates up-to-date on the sites; enter budgets. Review, analysis and uploading of client fee structures to vendor sites.

 Maintain user accounts: adding/removing users, resetting passwords, assigning proper security levels, as required; review status reports, and matter profiles in various systems.

 Train Billing Specialists on ebilling systems.

 Research rejections and appeals. Work closely with attorneys and legal assistants to provide timely resolution.

 Meet with billing team, billing management and billing attorneys to discuss ebilling processes and any specific ebilling invoice issues, as needed.

 Provide reports to management on overall status of E-billed invoices, set-ups, timekeepers and other issues on a weekly basis.

 Work closely with Billing Staff to address any outstanding issues that require their attention.

 Monitor and review e-billing submissions for accuracy; timely address all rejected invoices; research, resolve and reconcile ebilled invoice issues. Follow up and respond to correspondence received from ebilling vendors regarding the status of submissions. Involve the billing specialists, as needed, in correction and reconciliation of invoice(s) to ensure proper resubmission.

 Ability to troubleshoot ebilling software applications, identify potential and realized problem areas, summarize findings, and outline steps to obtain resolution of issues.

 Research and work with Accounting & Finance Group to sort out any payment application issues.

 Work with Credit & Collections team to ensure proactive follow-up on aged ebilled invoices.

 Monitor payment of ebilled invoices and coordinate appeals and short payment balances with the appropriate Credit & Collection Specialist.

 Set up, maintain ebilled invoice status updates in Firm's Accounts Receivable/Collection database.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Minimum 3 years experience required.

 High School diploma or equivalent, college degree preferred.

 Have working knowledge of ebilling software (examples: TyMetrix 360, Datacert, Serengeti, EbillingHub, CounselLink). Advanced knowledge of LEDES format standards and UTBMS coding.

 Aderant experience and proficiency in MS Word, Excel, and Outlook. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.