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The Reimbursement Specialist I - Sunburst reviews Sunburst sales for appropriate documentation,

generates and bills claims and/or invoices, follows up on unpaid accounts, and provides support and

customer service to the Financial Operations Analyst/Program Management Office regarding billing

concerns.

Essential Duties and Responsibilities:

• Processes and posts revenue, making changes/adjustments as needed

• Ensures sales have appropriate documentation such as nursing notes, worker timecards, purchase order, and other payer requirements as appropriate

• Accurately generates invoices and bills a variety of payer sources via mail, email, fax, or VMS portal

• Researches and follows up on unpaid accounts after expected payment timeframe

• Processes timely payments to staffing suppliers in accordance to terms within our supplier agreements

• Validates/processes adjustments to invoices per client request and validation with payee (agency)

• Follows all quality processes for department/team to avoid preventable write-offs and improve collections efforts

• Provides great customer service for our office clients, staffing suppliers, partners, program management office, and other team members

• Keeps Financial Operations Analyst/Director of Business Intelligence & Finance informed of problem accounts or potential impacts to cash collections and AR

• Performs other duties as assigned

Minimum Requirements:

• High school diploma or equivalent is required; undergraduate degree preferred

• Experience in medical billing, accounts receivable, and/or collections preferred

• Quick and accurate alpha/numeric data entry skills

• Proficiency in Microsoft Office, including a working knowledge of Microsoft Word, Excel and web-enabled applications

• Excellent customer service skills

• Exhibit excellent work ethic and commitment to job responsibilities

• Must be a self-starter with ability to work well as part of a team and independently

• Must present a positive image that reflects well on the organization