Job Information
Franklin County Auditor IT Support Specialist in Columbus, Ohio
IT Support Specialist (In-office position)
Compensation: Starting at $54,995.20
Employment Status: Full-time
FLSA Status: Non-Exempt
Civil Service Status: Bargaining Unit
The Franklin County Auditor's Office is seeking an IT Support Specialist to join the IT team.
Who are we?
The Franklin County Auditor's Office is dedicated to serving the community by ensuring fairness and accuracy in weight and measures across the county. Our mission is to protect and empower consumers, making sure they receive what they rightfully pay for at gas pumps and retail store scanners. As a trusted steward of county finances, we strive to promote fiscal responsibility and innovative initiatives that benefit all residents of Franklin County.
In addition to these important responsibilities, we assess property values to determine fair property taxes, while also working to provide tax relief for senior and citizens who are disabled. We understand the importance of supporting vulnerable populations and strive to make the process as accessible and accommodating as possible.
We are committed to upholding state regulations by ensuring that our furry friends are licensed. As required by state law, we proudly license dogs, recognizing the significance of responsible pet ownership within our community.
At the Franklin County Auditor's Office, we value the diversity of our residents and businesses and strive to create an environment of fairness, inclusivity, and equity in all our endeavors.
What will you do?
Provide technical support and technical training to users for hardware usage and software applications.
Maintain, track, coordinate and deliver inventory and perform user management.
Install, configure, and troubleshoot hardware and software.
Create and maintain technical documentation, knowledgebase articles, and standard operating procedures.
Identify and recommend opportunities to streamline, automate, and/or optimize processes.
Assist with content management, data quality, data preparation, forms, and reporting.
Who should apply?
We encourage individuals with possession of an associate degree from an accredited college or university in computer science, information management systems, or related discipline; two (2) or more years of related experience and/or training; or any combination of training, education, or experience which provides the desire