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ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Parking Supervisor at the Greater Columbus Convention Center. The Parking Supervisor is responsible for the overall supervision of the parking staff and operations during scheduled shift. Also responsible for assisting in the coordination of special projects and duties as assigned.

MAJOR RESPONSIBILITIES:

• Act as liaison between Parking department and Public Safety Department/CPD.
• Completes an inspection of each facility and its equipment each shift.
• Provides a shift log on the operating status of parking access and revenue control equipment as well as any unique occurrences/issues to the Parking Coordinator, Asst. Manager and Manager
• Supervise daily activities of parking specialist in the parking department to ensure compliance to expectations.
• Provides leadership and team building, communicates policies and operational information, and works to ensure safety.
• Develops and maintains a cooperative team-building environment. Provides a positive role model encouraging open communication and positive solution-based problem solving.
• Performs spot checks on parking transactions for all cashiers and change banks.
• Monitors employee attendance and appearance noting any violations of company policy.
• Monitors cashier revenue reconciliation noting any deficiency as per department policy.
• Handles customer issues and inquiries. Promote positive customer relations by being responsive and attentive to customer needs.
• Assists the Parking Coordinator with reviewing shift paperwork, auditing, compilation of operating management reports, review parking system activity reports, attending meetings, assisting in new hire interviewing and witnessing/assisting the administration of company progressive discipline policy.
• Maintains department standards regarding customer service, uniform appearance, attendance, revenue controls and accounting.
• Adhere and administer appropriate actions related to the Progressive Disciplinary Policy.
• Handles parking revenue control equipment issues and services them when they require replenishment of supplies and change revenue.
• Plans and supervises the general maintenance tasks in our facilities.
• All other duties and responsibilities as assigned by the Parking Manager, Asst. Coordinator and/or Coordinator (s).

QUALIFICATIONS:

• Knowledge: Must have proven knowledge in parking practices and procedures including cashiering duties, monetary reconciliation, parking facility maintenance, customer service, and have a clear understanding of mechanical and computerized parking access and revenue control systems.
• Must have reliable transportation and a valid driver's license with a clear driving record.
• Experience: Must be a high school graduate or equivalent (College Degree preferred). Minimum two years of parking management/supervisory experience.

SKILLS/APTITUDES:

This position requires the ability to interact with all types of people. Must be able to get along with co-workers, customers, vendors, and visitors to the facility.

This position requires the ability to respond politely to all individuals and work well as a team player.

Computer proficiency in Microsoft Outlook, Word, and Excel. Good organizational skills.

A high attention to detail.

Possess excellent verbal and written communication skills.

Ability to drive a standard shift vehicle.

Have an operating knowledge of Tennant brand or equivalent equipment. A valid Ohio driver's license.

Working Conditions: The ability to work a varied schedule including nights and weekends in all elements of weather.

Ability to perform minor physical