Job Information
University of Miami Regional Engagement Officer in Coral Gables, Florida
Current Employees:
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The Regional Engagement Team is responsible for all national and international engagement of constituents including alumni, parents, donors, and friends of the University. This team manages nearly 40 ’Canes Communities, regional councils, and develops appropriate University national tours. This team also serves as front-line regional engagement officers (each managing a small portfolio), proactively meeting constituents in top tier markets to get them involved, and soliciting them for gifts under $100,000. The regional team serves as volunteer engagement experts and will strategically pair up constituencies with opportunities for engagement, working to actively move volunteers through a pipeline of involvement and trajectory of giving.
The Regional Engagement Officer will also be responsible for the strategic direction, marketing, planning, implementation, and management of varied regional events and programs. This individual will also solicit and secure sponsorships and gifts as it relates to these events. The Regional Engagement Officer will report to the Senior Director of Regional Engagement.
Essential Responsibilities:• Collaborate with the Senior Director of Regional Engagement to develop the strategic vision, management, and marketing of regional programs and events that encompasses both engagement and giving components, and that fosters a high level of participation and that meets the established metrics/goals developed for the program.• Create regional programming/events that will appeal to a diverse audience, including alumni, parents, donors, and friends of the University, and that will include participation by the President, Vice President, Deans, University staff, administration, and faculty as appropriate. • Manage the scheduling, budgeting, planning, relationship management, marketing, and execution of programs/events. This includes but is not limited to branded programs such as the Game Watch Program, Welcome to the Neighborhood, ’Cane Conversations, Global Networking Night, ’Canes Day of Service, etc., as well as national tours.• Maximize constituent engagement for all programs and events by using various recruitment and communication vehicles including but not limited to social media, digital media, direct mail, list serves, websites, telephone campaigns, volunteer outreach efforts, and personal contacts.• Develop an effective plan to implement best practices within the programs (i.e. recruitment of ’Canes Community volunteers, alumni engagement, data clean up, update of constituent records, peer benchmarking, etc.) and utilize these best practices to create a culture of continuous improvement.• Develop and manage a portfolio of constituent prospects to engage and solicit on an annual basis.• Identify and recruit volunteers to provide support for university programs, such as Young Alumni Leadership Council, UM Alumni Association Board, student recruitment representatives, alumni career services, reunion committees, Annual Giving, and campaign initiatives.• Develop an international engagement strategy for the top alumni markets outside of the U.S.• Identify and develop new program opportunities and establish appropriate goals for designated programs.• Administer and manage the fiscal reporting with full responsibility and accountability for assigned program budgets. • Benchmark and track important constituent outreach objectives, including engagement within designated programs.• Assist the Senior Director of Regional Engagement with any matters or responsibilities deemed appropriate.• Recruit, manage, and supervise alumni volunteers and volunteer groups within identified programs.
Qualifications:
Bachelor’s degree with a major emphasis in Business/Marketing and/or Communications preferred. A minimum of five (5) years of effective and relevant work experience in event and program planning with some fundraising experience. Any relevant education, certifications and/or work experience may be considered.
Experience working with volunteer based support groups or constituents and special event coordination is essential.
Excellent social and customer service skills, and initiative mixed with sound judgment; good verbal and written communication skills are required, as well as the ability to interact with all University constituents.
Ability to manage events and projects from start to finish, managing time and tasks effectively. Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of initiatives.
Need to be a strategic thinker with excellent organizational and interpersonal skills, and a philosophy of teamwork and hands on implementation.
Ability to persuade and negotiate with internal and external audiences required.
Must exhibit a willingness to provide outstanding customer service, and an outgoing receptive personality.
Should be comfortable working independently; follow directions of, accept constructive criticism from, and seek advice from their supervisor.
Must have an excellent command of all Microsoft Office Applications, including Word, Excel, PowerPoint, and Access.
A flexible schedule due to the high time demands of the position is expected.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A10
The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.
The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.
The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.
Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.
The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.
Transforming lives
With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.