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LGG INDUSTRIAL is a solutions-driven distributor of fluid handling, material conveyance and sealing products and services. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to create value for the North American industrial market by combining standard shattering service with deep technical know-how.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com

ABOUT THIS OPPORTUNITY

Role Profile

Position: Director of Quality

Reports to: Chief Operating Office

Job Location: Remote/Hybrid – Local LGG Industrial office or HQ office (Pittsburgh, PA)

Job Type: Full-Time

Status: Exempt

Summary of the Role

Quality assurance and quality control support resource for branches, manufacturing facilities and other LGG Industrial areas. Promotes process/product/service achievement and performance improvement.

Responsibilities

• Must maintain 100% commitment to safety policies and procedures.

• Follow all company Quality policies and procedures to ensure product integrity and quality control

• Communicate LGG Industrial quality-related policies, specifications, process requirements, and performance measures throughout LGG Industrial branches and manufacturing locations.

• Identify and implement continuous improvement opportunities and initiatives.

• Participate in material/product nonconformances and application performance failures.

• Review quality-related specifications and aspects of material/ product/ services.

• Review quality-related specifications and production capabilities prior to acceptance of any new product hose order.

• Assist procurement in vendor selection and evaluation.

• Manage ISO 9001-2015 quality management system ("QMS") tasks.

• Perform Internal quality audits and directs branches with their corrective actions and opportunities for improvement.

• Manage communication with auditors and lead the preparation and execution of all quality audits

• Participate in customer conducted audits

• Serve as liaison with customer/3rd-party quality auditors

• Compile and report on quality-related performance measurements

• Communicate proactively to employees and/or customers to ensure knowledge of required procedures and operations.

• Provide periodic updates to senior management

• Assist legal team as needed.

• Support employee training processes

• Maintain Master Coupler Certification Program.

• Provide on job technical training.

• Occasionally assist in health and safety tasks

• Perform other related duties as assigned.

Skills and Abilities

• Required

• Must maintain 100% commitment to safety policies and procedures, and highest level of confidentiality.

• Basic design drawing interpretation (e.g. tolerancing, dimensions, material callout)

• Basic to intermediate computer software skills (PRELUDE ERP, Microsoft Office, Skype for Business, SharePoint intranets, for example)

• Intermediate to advanced industrial product (hose, gaskets) and service provision knowledge

• Knowledge of product manufacturing (gaskets, hose/hose assembly, belting, machining, valves, seals, and industrial controls, for example

• Excellent business knowledge, acumen and program management skills including the capability to effectively manage programs and processes across multiple areas of the organization.

• Experience implementing quality and business process improvement initiatives.

• Strong analytical and problem-solving skills possessing proven record with quality tools.

• Demonstrated leader, change agent, influencer, coach, and team builder.

• Prefer hands-on experience implementing Quality initiatives in manufacturing, fabrication, field service and transactional areas.

• Excellent presentation, communication, facilitation, and collaboration skills.

• Willing to travel up to 20% of the time (primarily U.S. and Canada).

• Proficient in the use of Microsoft Office products.

• Preferred

• Internal quality and external vendor auditing competency

• Quality training curriculum development

• Working knowledge of cost of quality/cost of poor-quality analysis

• Ability to be deposed, or act as expert testimony in product liability action

• Basic knowledge of industry standard metal welding processes/requirements

• Able to work independent of daily direction; able to plan/schedule/execute assigned tasks within allotted time constraints,

• Comfortable working directly with all LGG Industrial employee levels (warehouse to top management)

• Able to travel (vehicle and airplane) when required; can manage short notice travel needs

• Good communication skills (written, spoken, alone or with others)

• Discernment in deciding when to elevate a situation or incident to a higher/ different management level

• Certifications/Other Credentials such as Certified Internal or Lead Quality Auditor

Minimum Qualifications

• Four-year college degree in a technical field.

• Experience in leading and improving Quality Management Systems

• Manufacturing experience in a Quality management role

• Demonstrated ability to develop and execute strategy in a highly competitive business.

environment

Total Rewards

• Competitive compensation plan

• Health Benefits: medical, dental, vision, short term and long-term disability

• 401-k with company match

• Paid time off

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.

Qualified Candidates Only.

Although we appreciate your interest, only those selected for an interview will be contacted.

Applications will be accepted through 2/28/2024