Penn National Gaming Casino Cashier Part-Time in Council Bluffs, Iowa
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Come, join us. It’ll be fun.
This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty - Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino - Enter membership information into computer - Perform data entry for current events into event codes - issue replacements cards for guests - Assist in Marketing promotions and player events involving the promotions department and Star Awards Club area - Assist members with point redemption for cash back and if available, various merchandise - Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department - Resolve any guest problem or perceived inconvenience both positive and negative in nature - Assist in meeting arriving bus groups - Act as “Sales Representative” and central information center for the property, usually being the first contact by guests - Paging in both Pavilion and Casino when requested - Provide complimentaries when play warrants - Redeem coins, tickets, chips and cash guest checks - Maintain and assure the proper handling and routing of all paperwork. - Be familiar with the safe handling of cleaning product, equipment, and supplies - Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
High School Diploma or GED equivalent preferred. - Cash handling background helpful but not required - Experience dealing with the public - Cooperative and able to take direction to follow through on assignments and work with the team - Excellent interpersonal, communication & guest service skills - Knowledge of entry-level computer skills - Creative and innovative in guest satisfaction skills - Maintain a high level of professional appearance, demeanor, ethics and self-image and interface with other departments to ensure a harmonious working relationship - Foster and maintain positive employee relations in a supportive environment - Must be able to maintain confidential and proprietary information - Ability to work effectively independently and as part of a team - Must have excellent business communication skills and strong time management skills - Ability to share or divide attention among several ongoing activities, projects or assignments - Ability to interpret and explain company policies and procedures to others - Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies - Ability to obtain support for ideas and actions from peers, or superiors in order to accomplish a task or goal - Ability to identify circumstances or incidents that require the notification and/or approval of others - Must be able to work flexible hours including evenings, weekends, holidays - Minimum of one (1) year of guest service experience is strongly encouraged
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
Click HERE to learn more about our career opportunities, programs, benefits, etc.
Equal Opportunity Employer
Job/Display ID: 2022-101734
External Company URL: http://www.pennentertainment.com/
Street: 2200 River Road