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L3Harris Technical Author in Crawley, United Kingdom

Description:

Job Title: Technical Author

Job Location: UK- Crawley- West Sussex

Job Code: IMS20221807-86931

Please note: L3harris Commercial Aviation do not provide a visa sponsorship for this role. All candidates who wish to apply for this vacancy must have the right to work in the UK in order to be considered.

About the role:

The Technical Publications Group is responsible for providing customer quality deliverable documentation sufficient to maintain our delivered simulator devices. This may be in hardcopy and/or Electronic Documentation Facility format.

The purpose of the role of a Technical Author is to undertake technical publications and authoring activities to meet customer requirements. This is typically the creation of new or amendment of existing documents to enable the customer to maintain and operate a flight simulator device.

The Technical Author has a further technical role in ensuring the manner in which technical problems are resolved is in line with local department and company procedures.

If the role requires that staff are allocated for supervision, the Technical Author is expected to manage them on a day to day basis by organising their pattern of work to make most efficient and effective use of their time and capabilities and providing upon request a contribution towards their performance appraisal. Issues of resource requirements or risks to schedules or costs would be raised with the supervisor or Department Manager in a timely manner.

Main activities and Job Functions:

  • Analysis of aircraft and equipment manufacturer’s data.

  • Maintaining plans/schedules and reporting progress.

  • Interfacing with customers.

  • Creation and modification of operating and maintenance documentation in Arbortext or html.

  • Creation and modification of illustrations and images to support documentation using suitable media creation software tools.

  • Creation and modification of interactive electronic technical manuals.

  • Interfacing with internal customers, product training and design and support engineers.

  • Maintain plans and schedules and report progress.

  • Maintain an ethical approach to business in line with L3 Harris Ethics Policy.

    Additionally, it is expected that responsibilities will include some of the following:

  • training and mentoring of other engineers

  • plan and direct the work of others

  • provide inputs to bids and technical proposals

  • technical authority for a particular system or subject matter

  • Assist in defining internal departmental processes

    Experience, knowledge and skills required:

  • A suitable qualification (ideally with maths, science or engineering content) or a minimum 2 years appropriate experience in technical authoring industry

  • Typically at least 2 years technical experience in the skill, discipline and/or domain associated with an Engineering bias

  • Experience or knowledge of an HTML based editing tools including PTC Arbortext editor/ styler.

  • Experience or knowledge of an XML based editing tools.

  • Experience or knowledge of image editing tools including Visio and GIMP.

  • Experience or knowledge in website creation to W3C standards.

  • Knowledge of integrated logistic support or through life support engineering principles

  • Be aware of the different phases of a documentation task from release of statement of work to final delivery.

  • Understand the maintenance of delivered customer documentation

  • Will have demonstrated technical expertise, problem solving skill in a prior role

  • Good communication and inter-personal skills

    Other Skills/Abilities/Behaviours:

  • Exposure to differing Technical Documentation methodologies such as knowledge base articles, how-to-videos and multi-media design and delivery would be an advantage.

    Early applicants are encouraged as we reserve the right to close advert once sufficient applications have been received

    NOTE: This job description is not intended to be all-inclusive. It is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role. The employee may perform other related duties as required negotiated to meet the ongoing needs of the organisation.

    L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, colour, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

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