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Merchant Business Development and Partner Solutions, Senior Manager –Apple Pay

Cupertino,California,United States

Software and Services

We are seeking an expert Business Development leader to join the Wallet, Payments & Commerce (WPC) Merchant Business Development and Partnerships team to structure partnerships and strategic alliances with merchants, developers, payment processing and FinTech partners in the Americas. Partnerships will be oriented towards securing acceptance of Apple Pay platform features across merchants’ Apps and eCommerce sites. The Partner Solutions Manager will be responsible for the end to end business development including screening strategic partners, developing a product strategy to optimize customer experiences, launching new products and programs, and crafting tools and documentation to scale partner onboarding. Additional responsibilities include supporting the technical evaluation of digital wallet and payment providers for Apple’s services. This role will lead multiple Partner Solution Managers responsible for enabling existing and emerging Wallet features. • Candidates should have a consistent record of building and sustaining strong, successful relationships across traditional consumer verticals, eCommerce platforms, consumer internet companies, FinTech partners and emerging start ups. • Extensive experience and knowledge of end to end contactless payment processing including POS, mPOS, terminal hardware and related POS software; application development/modern payment API and emerging mobile payments. • The candidate will work closely with Apple Pay BD, Worldwide Developer Relations, product, engineering and PMO teams to jointly identify partnership strategies and launch programs that impact core business metrics.

Description

Develop and implement strategy with Business Development, Issuer and Network Partner Management teams to scale Apple Pay features across leading Wallet partners. Directly manage a team of Partner Solution Managers who will lead and partner with cross-functional teams through all aspects of partner development, product requirements, UX, integration and end to end testing. Develop documentation in collaboration with engineering and product teams to help build scalable tools and processes for partners to leverage. Work with Apple product and engineering teams to influence product roadmap, provide partner feedback and advise solution architecture. Provide regular communications to senior management on partnership strategy, project status and results. Full time position based in Cupertino, CA. Travel required, as needed.

Minimum Qualifications

• 10+ years of technical experience working with payment processors, issuers, networks, platform providers and leading e-commerce merchants within the payment industry.

• Adept at understanding and explaining technical documentation with ability to identify and resolve bugs while working with a wide range of internal and external engineering and product teams.

• B.S. EE/CS degree or equivalent expertise gained from work experience.

Key Qualifications

Preferred Qualifications

• Experience working in Latam and Central America on digital payments and proficiency in written and conversational Spanish and/or Portuguese.

• Applicable experience developing and scaling new business programs within digital payments preferred.

• Outstanding communication and interpersonal skills and ability to influence without authority and develop strong working relationships inside and outside of Apple.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $192,700 and $351,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .