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Description:

• Support a footwear distributor; Provide premium service and build relationships with customers via phone, chat, email, and social media correspondence

• Assist with order tracking, processing returns and refunds, warranty questions, and product questions

• Assist customers with product information, website navigation, and general questions

Skills & Qualifications:

• Must have digital chat experience handling multiple chats at a time AND/OR pass a typing test with 55 WPM.

• Must have reliable internet with 50 Mbps download and 10 Mbps upload speed with ability to hardwire.

• Must be able to provide 1-2 previous managerial, supervisor, or team lead professional references.

Pay: $16.50/HR

Hours: Must be available between 8am-7pm Central Time Mon-Sun (will have 8 hour shift 5 days/week)

Contract Duration: Open-ended contract for peak season (expected through Jan/Feb 2025)

Start Date: October 18th (first day is orientation + 3 weeks of training)

100% remote in Arizona, Colorado, and Texas (excluding Houston) - Equipment Provided

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.