Job Information
Live Nation Host- Foundation Room in Dallas, Texas
Job Summary:
Unity in Diversity
Our team members are as diverse as our music venues. With its owned/operated/managed venues , Live Nation Clubs and Theaters , a division of Live Nation Entertainment , is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues , featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!
The Role:
The Foundation Room Host is r esponsible for m eet ing , greet ing and seat ing all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the house
What You Need :
Minimum-Maximum years of experience range
Specific technical qualifications required
Specific education, credentials or certifications required or preferred
Required or preferred job type background
Required or preferred industry information
Additional hard skill requirements – communication, analysis, strategy, organization, etc.
Wha t You’ll Do :
Guest Relations :
Greet all guests promptly and courteously in a professional manner
Control the flow of guests coming into the restaurant and those who are waiting for a table
Hospitality zone
Obtain guests' name, number in party, physical description (units that use the pager system), arrival times and any needs for children when applicable
Anticipate and respond to guest needs (guest satisfaction)
Direct guest to appropriate location to wait when on a wait
Estimate and quote accurate wait times for tables
Lead guests to tables, place menu on table for guest, wait for guests to be seated before leaving the table
Marketing current and future shows, menu items, and retail by placing all marketing literature on dining tables
Properly answer guest questions regarding the menu, music hall, and artists appearing at the House
Foundation access list, industry access, and dinner reservation sheets for that evening and passes if needed.
Pick up guest lists for any special events.
Handle concert tickets and signature sheet.
Obtain Production sheet for current night
Obtain current member and spouse lists.
Check foundation membership card and photo ID
Adherent to HOB dress code policy of the foundation lounge
Hand out wrist band and /or opera box passes
Thank each guest for visiting the House, and invite him or her to return in a friendly and sincere manner
Knowledge of House of Blues related art, music, and history
Adhere to the HOB Hospitality Zone
Communicate with other support departments :
Communicate to door host, kitchen and Foundation Room Managers, to ensure proper flow
Communicate to kitchen when large parties and special event parties have been seated.
Atmosphere (Maintenance/Cleaning) :
Keep host area clean and organized throughout the shift (shift mechanics).
Keep floor in host area free of spills, food, trash or other obstacles
Polish and clean all entry door windows throughout the shift
Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks and calendars at host stand
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Maintain House of Blues safety and sanitation standards
Assist Other Departments as Needed :
Assist other employees and departments as needed (teamwork)
Adherence to standard operating procedures
Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
IN ADDITION TO THE PERFORMANCE OF ESSENTIAL JOB FUNCTIONS THE HOST/ESS WILL BE EVALUATED ON THE FOLLOWING:
Appearance
Punctuality/Attendance
Attitude/Teamwork
Opening and Closing duties
Job Skills/Knowledge/Productivity
Adherence to Policy
Sanitation and Safety
Guest Satisfaction
Communications
If the above description sounds like you and fits your background, a pply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.