Job Information
The Greentree Group Financial Systems Support Analyst (2nd Shift) in Dayton, Ohio
Financial Systems Support Analyst (2nd Shift)
- Are you a customer service enthusiast who loves solving complex problems?
- Do you have a keen eye for detail and excellent analytical skills?
- Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?
If so, we have an exciting opportunity for you at The Greentree Group!
WHO WE ARE
The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible.
What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.
We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.
Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!
ABOUT THE OPPORTUNITY
As a Financial Systems Support Analyst, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals at Wright-Patterson Air Force Base, Dayton, OH. Your role will be critical in providing functional financial management support to our Customer. This position is for 2^nd^ shift, from 12:00pm to 9:00pm. Join us and be part of our mission to make a difference!
MINIMUM QUALIFICATIONS:
- Bachelor's Degree in a related field (or 5 years' experience).
- Ability to provide subject matter support in multiple environments through management and maintenance of Roles, Responsibilities and User Accounts.
- Ability to train users on systems, troubleshoot and track problems and/or trouble tickets.
- Strong customer service, interpersonal, and communication skills (both written and verbal).
- Good organizational, time management and problem-solving skills.
- Ability to work accurately and meet deadlines independently, as well as part of a team.
- Candidates must be U.S. Citizens and have the ability to obtain a National Agency Check Investigation (NACI) clearance.
DESIRED QUALIFICATIONS:
- Customer Service Help Desk Experience.
- Knowledge of ServiceNow Ticketing Software.
- Air Force Financial Management system experience [Systems include: FMSuite-FRC, Automated Funds Management (AFM), Commanders' Resource Integration System (CRIS), Defense Enterprise Accounting Management System (DEAMS), Job Order Cost Accounting System (JOCAS II), LeaveWeb, and/or FMSuite].
- Strong problem-solving, analytical and communication skills.
- Patient and adept at working with end-users with varying levels of technical knowledge.
We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at www.greentreegroup.com{rel="nofollow"}. Please note that this role may requir