Job Information
RELX INC Sales Support Assistant II in Dayton, Ohio
Job Description
Do you enjoy building solid internal and external relationships resulting in growth?Do you enjoy collaborating cross-functionally to deliver on common goals?
Join us in shaping a more just world.
About the Role
This role supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing.
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Responsibilities:
Order orchestration & Fulfillment of Law360®, MLex® and CaseLex® Orders into CRM systems
Authorizing end user access to subscription product
Using business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc.
Assisting Sales with Marketing campaigns based on product sales strategies.
Prepare Order confirmations based on order submission. Attention to detail is essential in this aspect.
Act as a liaison with other Segments/department on operational matters of mutual importance
Interacting with both internal and external stakeholders to assist with troubleshooting product access and/or billing inquiries
Qualifications:
Minimum of 2-4 years of related experience
High school diploma: Associate degree preferred
In-depth knowledge in Microsoft Office suite of products including, but not limited to, MS Word, Excel, PowerPoint, and Outlook
Familiarity with sales industry software (i.e Salesf) and client relationship management (CRM) systems.
Knowledge of sales contracts and agreements.
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills, along with strong customer service abilities.
Strong organizational skills and a proactive problem-solving approach
Requires the ability to exercise considerable discretion and independent judgement.
Adaptability/flexibility
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.
RELX INC
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