Job Information
University of Colorado IT Senior Professional in Denver, Colorado
IT Senior Professional
University of Colorado Denver
IT Senior Professional - 32789 University Staff Description
University of Colorado Denver
College of Arts & Media | Dean's Office
IT Senior Professional (Information Technology Senior Professional)
Position # 00617973 - Requisition # 32789
FTE: Full-time (100% FTE)
Join the University of Colorado Denver
About the University of Colorado - Denver (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=https://www.ucdenver.edu/about-cu-denver)
The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu .
Job Family Description:
Jobs in this career family develop, maintain, and support computer systems, software and networks. Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.
Position Emphasis/Nature of Work:
This position is responsible for supporting the successful continuous operation of the college's information systems and technology. This position sustains an IT environment conducive to the college's needs.
Windows-Specific Duties:
Primary technical support for CAM's Microsoft Windows computer labs in the 3D Graphics & Animation and National Center for Media Forensics (NCMF) programs.
Oversee replacement and rotation of Windows-based computer lab workstations.
Provide primary support for Microsoft Windows (and secondary support for macOS) hardware and software in CAM computer labs, including hardware repairs and upgrades, operating system configuration, system software updates, software installation, procedure automation, and operating system imaging.
Administer and maintain shared resources including but not limited to Microsoft Active Directory Container Manager, Group Policy Objects, Windows Remote Desktop in student labs, AWS Deadline Render Farm Management System and associated application plug-ins, Perforce version control system, and any subscription/cloud-based libraries/resources.
Provide guidance and expertise for Windows computer lab environments to internal constituencies.
General IT Support Duties:
Hire and manage a team of student employee Lab Monitors to assist with desktop support and equipment checkout for the Digital Animation computer labs. Duties include: training, mentoring, and timesheet approval.
Maintain servers throughout CAM, ensuring high level functionality of mission critical server resources.
Deployment of support to departments as needed; including but not limited to support for Digital Animation technology such as motion capture systems, 3D printers, VR headsets, and Camera Kits.
Assist with IT purchasing, receiving, and inventory management for all hardware, software, and associated warranties and licenses.
Act as co-administrator of Adobe Creative Cloud Admin Panel & Adobe application distribution, ListServ email distribution lists & other shared inboxes, and device management frameworks.
Support audio/visual systems in teaching spaces for both in-person and hybrid instruction.
As part of the CAM IT Help Desk team, provide faculty and staff desktop support for Windows and macOS.
Stay abreast of new technologies and make recommendations to IT Manager to bring new technologies to the lab and teaching environments.
Make recommendations to IT Manager regarding ways to use existing technology and new advances in technology to strengthen and secure the college's IT infrastructure and curriculum delivery system.
Ensure legal compliance for software licensing.
Support and maintain processes to assure digital security and privacy throughout CAM.
Monitor and evaluate current trends in technology related to desktop and laptop support.
Serve as backup for IT Manager on CAM and University committees as needed.
Ensure projects and daily tasks are executed efficiently and accurately.
All other duties and tasks as assigned.
Minimum Qualifications:
A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
Substitution: A combination of relevant education and related technical/paraprofessional experience, totaling 4 years, may be substituted for the bachelor's degree.
An additional 2 years of experience in systems administration and/or information technology support services, with at least 1 of those years as a team lead.
Preferred Qualifications:
Experience overseeing and/or leading information technology operations.
Experience working in a higher education or similar governmental setting.
Supervisory experience over IT staff.
Professional work experience working with Window's based operating systems, Microsoft Active Directory, and VPN products.
Minimum of 5 years-professional experience working as an IT lead or administrator overseeing and performing installations, configurations and support of these technologies.
Conditions of Employment:
Must be willing and able to successfully pass a national criminal and sex-offender background check.
This position requires an onsite presence on campus 5 days a week. Must be willing and able to work on-campus and maintain a regular on-campus presence.
As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://apptrkr.com/get_redirect.php?id=5063917&targetURL=
Experience overseeing and/or leading information technology operations.
Experience working in a higher education or similar governmental setting.
Supervisory experience over IT staff.
Professional work experience working with Window's based operating systems, Microsoft Active Directory, and VPN products.
Minimum of 5 years-professional experience working as an IT lead or administrator overseeing and performing installations, configurations and support of these technologies. Conditions of Employment:
Must be willing and able to successfully pass a national criminal and sex-offender background check.
This position requires an onsite presence on campus 5 days a week. Must be willing and able to work on-campus and maintain a regular on-campus presence.
As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=https://www.ucdenver.edu/coronavirus) Knowledge, Skills, and Abilities:
Proven experience in establishing and maintaining effective working relationships with a diverse population at all levels throughout the institution-and into the community.
Ability to communicate in a positive and effective manner, across various modalities.
Ability to balance multiple projects and tasks in parallel to maintaining attention to detail.
Ability to create equitable and positive experiences for all.
Outwardly contribute to a respectful, positive, and professional workspace.
Demonstrated allegiance and influential ability to embrace and advance equity and inclusion.
Ability to deliberately listen and communicate relevant information, anticipate problems, and offer suggestions for resolution.
High work ethic and motivation to initiate projects and work independently to achieve goals. Ability to establish work priorities, follow through, and meet established deadlines.
Curious about current and emerging trends in technologies that are utilized or could be utilized in CAM programs.
Ability to collaborate with a variety of individuals to identify and support the design and implementation of policies and procedures to continually improve student user experience with hardware, software and equipment.
Strong judgment and critical thinking skills.
Ability to deal with complicated/time sensitive technical issues.
Ability to maintain and uphold strict confidentiality.
Familiarity with providing remote learning support.
Ability to support a variety of Windows and Macintosh-based operating systems including hardware and software needs.
Strong technical and troubleshooting experience.
Knowledge of academic technology systems and applications with experience advancing these efforts to improve teaching, learning and academic support.
Knowledge and familiarity with all aspects of Windows, Windows server (both physical and virtual) environments, and macOS
Skilled in networking administration (printers, admin access, etc.).
Strong knowledge of classroom technology (projection systems, audio equipment, specialized software, etc.) Compensation and Benefits: The salary range for this position has been established at $75,000. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits: https://www.cu.edu/employee-services/benefits (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=https://www.cu.edu/employee-services/benefits) Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=http://www.cu.edu/node/153125) Application Deadline: Applications will be accepted until the position is filled. Preference will be given to complete applications received by April 30, 2024. Those who do not apply by this date may or may not be considered. Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=http://www.cu.edu/cu-careers) and attach:
A cover letter which specifically addresses the job requirements and outlines qualifications
A current CV/resume
List of three references (we will notify you prior to contacting both on and off-list references) Background Check Policy: The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment. Diversity and Equity: The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=workplaceengagement@ucdenver.edu) . The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment. Questions should be directed to: Theresa Anderson, https://apptrkr.com/get_redirect.php?id=5063917&targetURL=The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment. Questions should be directed to: Theresa Anderson, Theresa.anderson@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=Theresa.anderson@ucdenver.edu) Application Materials Required: Cover Letter, Resume/CV Job Category : Information Technology Primary Location : Denver Department: U0001 -- Anschutz Med Campus or Denver - 30119 - CAM-Dean's Office Schedule : Full-time Posting Date : Feb 28, 2024 Unposting Date : Ongoing Posting Contact Name: Theresa Anderson Posting Contact Email: Theresa.anderson@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5063917&targetURL=Theresa.anderson@ucdenver.edu) Position Number: 00617973 To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=32789&lang=en (https://apptrkr.com/5063917) Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/) jeid-e383f7dabb690d42b41950182b478deb
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
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