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Qualifications

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2-4 years related experience

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Ability to write reports, business correspondence, user instructions, and procedure manuals

Responsibilities

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Provide computer desktop support to local & remote locations in accordance with established policies and procedures

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Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

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Coordinate hardware repairs with the appropriate vendors

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Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

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Ensures the integrity of all electronic data records by following company quality standards

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Track equipment inventory and collaborate on potential purchases

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Own and execute technology implementation projects

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Resolve computer problems, and advise/implement appropriate action/solutions

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Communicate regularly and effectively with ticket submitters

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Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.