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HOMELESS OUTREACH BEHAVIORAL HEALTH SPECIALIST

Under the general supervision of the Director of Grants and Community Engagement.  The Homeless Outreach Behavioral Health Specialist will provide quality and flexible behavioral health services to homeless individuals. The primary role is to identify unsheltered homeless individuals through direct street outreach activities and through community referrals from behavioral health partners, hospitals, local law enforcement and municipalities and other social service agencies.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Provides quality and flexible behavioral health services to homeless individuals.
• Identifies unsheltered homeless individuals through direct street outreach activities and through community referrals from behavioral health partners, hospitals, local law enforcement and municipalities and other social service agencies.
• Provides direct and indirect services involving intensive case-management services including plan development, placement services, assistance in daily living, individual and/or group counseling, and crisis intervention. 
• Builds relationships with homeless individuals, business entities, and law enforcement partners to provide advocacy and assist with connection to behavioral health services, benefits, and housing.
• Refers individuals to the appropriate service provider to support clinical psychosocial evaluations in a timely manner through in-office, telehealth, or telephone visits. Clinical services may also be provided at community-based locations including schools, homeless shelters, and home-based services when appropriate.
• Completes direct referrals for diagnostic evaluations and recommendations.
• Develops and implements person-centered treatment plans for clients based upon clients' areas of need, diagnoses, and symptoms.
• Maintains multi-disciplinary working relationships with clinicians and other related professionals in the community.
• Makes appropriate referrals and provides clinically appropriate multi-disciplinary interventions and collaborations.
• Prepares and completes clinic progress notes, assessments, reports, schedules, and other materials required as a function of the position.
• Participates with the Homeless Services Program team and attend other staff meetings as required.

• Performs related duties as assigned.

   

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)

Knowledge of DWIHN policies, procedures and practices.

Knowledge of the DWIHN provider network and community resources.

Knowledge of the Michigan Mental Health Code.

Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care).

Knowledge of and ability to use screening and assessment tools for behavioral health services.

Knowledge and experience working with the Homeless population

Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. 

Knowledge of community mental health services and resources.

Knowledge of severe mental health, physical health, and substance abuse issues and symptoms.

Assessment skills.

Organizational skills.

Planning skills.

Decision Making skills.

Interpersonal skills.

Communication skills.

Collaboration skills.

Active Listening skills.

Adaptability skills.

Computer skills (Word, Excel, Access, Power Point, Outlook, Teams)

Teamwork Skills.

Relationship-building skills.

Rapport-building skills.

Ability to communicate orally.

Ability to communicate in writing.