Job Information
Dubai Holding Manager - Talise Fitness - Jumeirah Marsa Al Arab in Dubai, United Arab Emirates
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.
About the Job:
An opportunity has arisen for a Manager - Health Club to join the team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
To plan / organize and direct the overall operation of the Fitness division within Talise Fitness, maintaining established quality standards.
To plan, implement and promote activities throughout the club including special events.
Maintaining the Jumeirah high levels of customer service with the focus of avoiding the loss of existing members and achieving set customer service standards
Delivering fitness training or coaching where applicable
Handling complaints and incidents
To manage stated areas ensuring a smooth and efficient operation
To actively promote and encourage participation of guests and club members in activities
To report to the Director on a regular basis while also coordinating with the other hotel departments
Monitoring the fitness levels of the Personal Trainers to ensure that they are adhering to set personal fitness standards
Monitor the new member journey tracker and ensure that all PT’s are following the set standards
Monitor and assist all Personal Trainers to achieve set targets of 100 PT sessions per month
Performance management of colleagues when required to ensure high levels of consistency throughout the operation
To maintain a high level of personal fitness with an aspirational physique, in order to lead by example
To establish good relations and rapport
To handle guest complaints
To maintain high standards of cleanliness
About you:
The ideal candidate for this position will have the following experience and qualifications:
Experience working in the Health and Fitness industry in a 5 star Hospitality environment
To have obtained and passed Personal Training Certification from reputable organisation such as The American Council on Exercise (ACE) or similar with an equivalent of REPS level 3
An interest (but not necessarily outstanding performance) in physical fitness and sport
Good interpersonal, time management and organisational skills
The ability to work within, as well as to lead and motivate, a team
Business acumen, creative thinking and problem-solving
Motivational skills, energy and resilience
Flexibility and multi-tasking skills
A customer-focused, approachable and outgoing personality
The ability to relate to the requirements of customers from all age groups and sectors of society, including people with special needs.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.