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Contract Support

Job ID

163311

Posted

16-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative

Location(s)

Dublin - Dublin - Ireland

To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. In order to be successful in the role it is key that the Contract Support understands procedures, processes and operates them to the required standards.

Contract

· Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.

· Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.

· Compiling of the Contract Review Business Unit pack

· Conducting supplier surveys on MySupplier

· Participation in the creation of the monthly Management Report for the account

· Liaising with the client regarding payment of invoices

· Site inductions

· Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.

· Participation in the further development of the existing IT systems to maximize efficiency benefits for the customer and GWS.

· Update labour allocations to ensure accurate client reporting

Finance

· Support the preparation and delivery of monthly Contract Reviews.

· Co-ordination of the billing application, calculating margins, raising invoices and submitting to client

· Chasing of debt to keep within contractual terms

· Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool

· Raising Purchase Orders

· Reviewing open Purchase Orders

· Policy and procedure compliance

· Processing supplier invoices and resolving any queries

· Comprehensive spend tracking

· Weekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO updates

· Reporting on In Scope and Out of Scope works

· Drive high quality financial performance to influence P&L result.

· Ad-hoc reporting as requested by Business Unit or Business/Finance.

Other

· Obtaining supplier quotes and uploading onto the internal system for client approval

· Maintaining the stationery supply

· Reception cover if applicable

· Updating Portals as and when required

· Constantly improve quality, service and efficiency.

Experience

· Highly computer literate

· IT Skills to achieve key tasks and give the business a sound reporting base.

· Superior written and verbal communication skills with strong oral presentation skills.

· Capable of working in a matrix environment.

· Previous experience of a service industry role using operating systems such as Dynamics AX.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)