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S&P Global Director, Project Manager - Enterprise Solutions Professional Services in Dublin, Ireland

About the Role:

Grade Level (for internal use):

13

Director, Project Manager - Enterprise Solutions Professional Services

The Team:

Professional Services team for Enterprise Solutions is a global team of knowledgeable and enthusiastic consultants with wide range of skills and capabilities.

We manage, configure, and consult with clients to deliver initial onboarding as well as extended use case configuration and change requests for Enterprise Solutions Products comprising; thinkFolio, iLEVEL, EDM, WSO and KYC.

Our extensive project experience helps customers establish an effective target operating model and define suitable solution workflows to support it. This allows us to add value at every step of the organizational transformation. We look at the business processes the solution supports; considering areas of focus related to system performance or new business requirements; and doing health checks of the system configuration.

Every year, this this allows us to deliver hundreds of successful client engagements spanning multiple segments and industry verticals.

The Impact:

As a Project Manager in the Governance and Change Management Practice you will have the opportunity to work across multiple business verticals to partner with motivated clients to realise business value from the configuration of Enterprise Solutions Products.

Your success in delivering a positive client experience will be visible in the short and long-term value of the business; from the immediate client satisfaction feedback following engagement completion, client interest to re-engage with professional services for additional configuration in the medium-term, and ultimately to the client realizing value from the product overall which will result in longer-term license renewal.

Professional Services projects provide you an opportunity and focus, to collaborate and connect with internal stakeholders across every function in the S&P Market Intelligence Business to ensure that client expectations are understood and where possible, exceeded as a result of the Professional Services engagement.

What’s in it for you:

  • An opportunity to lead global, cross-product solution delivery supported by an enthusiastic team comprising technical and business experts

  • Expand your business knowledge across multiple business verticals covering private markets, credit, asset management, banking, with some potential exposure to commodity and commodity logistics

  • Contribute to the development of the project management community and help inform and evolve the growth of approach to governance and process

  • A wide range of interesting and challenging situations exercising your problem solving and collaboration skillset

  • Demonstrate your ability to deliver in a fast-paced, dynamic environment with motivated and appreciative clients

Responsibilities:

  • Lead projects through every stage of their lifecycle, from initiation, scope definition, design, planning, resource allocation and acceptance

  • Identify and partner with key external stakeholders to identify key value drivers and achievable success criteria

  • Budget control, working to the scope defined in a statement of work, with a need for transparent change management - project budgets ranging from $250k to $2m

  • Collaborate with internal technical leads and experienced professional services teams to ensure that technical design and plans deliver to the client priorities

  • Coordinate with internal stakeholders outside of the immediate professional services team, to ensure the successful transition between project phases, and service onboarding

  • Proactively identify risks, establish ownership, and agree appropriate mitigating actions for key project risks

What We’re Looking For:

Qualifications:

  • 5-10 years’ experience in a Project Management role

  • CSM / PRINCE2 Practitioner / APM / PMI / Agile qualifications desirable

  • Project Planning and Control / resource forecasting

  • Experience of working with collaboration and planning software

Soft Skills:

  • Excellent planning and organizational skills, with experience of using Work Breakdown Structure to support estimation

  • Domain knowledge and experience of delivering to Financial Service business operations

  • Strong interpersonal and communication skills with the ability to distil complex issues into actions and responsibilities for non-technical stakeholders

  • Ability to work under pressure, multi-task and consistently manage to a high level of accuracy and attention to detail

  • Running successful meetings and design workshops: objective setting through to delivering decisions and tracking actions

Flexible Working:

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Return to Work:

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.


10 - Officials or Managers (EEO-2 Job Categories-United States of America), OPRTON103.2 - Middle Management Tier II (EEO Job Group)

Job ID: 299364

Posted On: 2024-04-19

Location: Dublin, Ireland

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