Job Information
Amazon Network Technician AWS, DCC Communities in Dublin, Ireland
Description
We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks.
The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.
Key job responsibilities
Manage work and priorities through ticketing system and workflow
Collaborate with various stake holders to remove project obstacles
Ability to travel within geographical work area is required, up to 80% travel outside traditional work area will be required.
Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Complete customer requests via Remedy trouble ticketing system
Participate in the migration, basic configuration and rollout of new or upgraded hardware
We are open to hiring candidates to work out of one of the following locations:
Dublin, IRL
Basic Qualifications
High school or equivalent diploma
Experience with computer hardware troubleshooting and repair
Experience in networking
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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