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Acadia Healthcare Front Desk Admissions Coordinator in Durham, North Carolina

Description

Structure House, a residentially-based program in Durham, NC, is seeking a Front Desk Admissions Coordinator. Structure House is a residentially-based program for adults that specializes in health behavior change, healthy weight management, and eating concerns involving compulsive overeating, emotional eating, and binge eating. Our behaviorally-based treatment is provided by a multidisciplinary team of dietitians, life coaches, exercise specialists, and behavioral health technicians.

The admissions coordinator will perform general clerical duties following the facility's office procedures. This position is part-time with benefits at 34 hours per week. Weekdays, Rotating Sundays, and holidays.

  • Create participant statements.

  • Post charges and payments to statements.

  • Entering reservations, pre-admitting, and admitting participants into the software systems.

  • Assist on-campus participants with scheduling activities and appointments.

  • Rotating Sunday afternoon orientation and tour for arriving participants.

  • Assemble arrival packets and binders.

Qualifications

Skills

Required

  • Written Communication: Advanced

  • Typing: Intermediate

  • Safety Minded: Advanced

  • Problem Solving: Intermediate

  • Planning & Organizing: Advanced

  • Oral Communication: Expert

  • Customer Focus: Expert

  • Computer - Word: Expert

  • Communication: Advanced

  • Attention to Detail: Expert

Behaviors

Required

  • Thought Provoking: Capable of making others think deeply on a subject

  • Team Player: Works well as a member of a group

  • Loyal: Shows firm and constant support to a cause

  • Leader: Inspires teammates to follow them

  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Functional Expert: Considered a thought leader on a subject

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

  • Self-Starter: Inspired to perform without outside help

  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

  • Associates or better in Nursing/Healthcare

Experience

Required

  • 1 year: One or more years of experience in healthcare is preferred.

  • 1 year: Strong data entry and Microsoft Office Suite skills. Customer Service experience, behavioral/mental health, or personal assisting preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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