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Job Summary:

Dental Lab Production Supervisor works in our Syracuse, NY 3D Print Lab to provide outstanding oral prosthetics to our large network of Dental Practices for delivery to our patients in a timely manner. This position will be responsible for standard operating/production procedures, safety, quality control, delivery and continuous improvement initiatives. Position will provide support and leadership within the Manufacturing Department.

Salary: $85000 - $100000 / year depending on experience

Essential Functions, Job Duties & Responsibilities:

• To supervise manufacturing team and be responsible for the overall operations.

• Participate in improvements activities for quality, delivery, cost and safety objectives and will support continuous improvement initiatives.

• Responsible for work force planning and scheduling.

• Identifying the needs pertaining to training and development for department, while partnering to ensure execution.

• Hold team members accountable to company policies fairly and consistently.

• Perform or assist in troubleshooting 3D software and printers including but not limited to set-ups, changes, preventative maintenance and routine checks.

• Ensure housekeeping maintenance of 3D printers, washing units and curing units occur withing the company guidelines.

• Address operational, and technical downtime issues within the Lab.

• Train, motivate and mentor team members.

• Conduct training of new and existing employees to ensure quality expectations are met in partnership with Manger, Quality and Training.

• Lead team members in the day-to-day operations to ensure safety, quality and productivity.

• Maintain and improve production throughput working with the Director of Operations to maintain profitability.

• Maintain a positive working environment among team members.

• Maintain all required reporting and documentation adhering to all OSHA and FDA requirements.

• Responsible for maintaining production efficiencies and meeting the set goals for relevant KPI’S.

• Quality inspection checkpoints to ensure high quality products and patient specific prosthetic units are properly delivered and tracked.

Qualifications:

• A minimum of 10+ years of experience in a supervisory role with a strong background in conflict resolution, time management and people development.

• Good understanding of Occupational Health and Safety Act

• Strong communication, organizational, problem solving, teamwork interpersonal and leadership skills.

• Excellent verbal and written skills with the ability to communicate accurately and professionally with all levels of the organization.

• Proficient computer skills

• Previous experience with Troubleshooting processes, results driven and effective decision maker.

• Experience as a dental technician is required.

Education/Certification:

• High School Diploma or GED

• Bachelor’s Degree preferred.

• Denture CDT

• Digital CDT

Dental Lab Production Supervisor