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JOB REQUIREMENTS: Return Goods Specialist Location US-WI-Eau Claire Job ID 2024-4136 Type Regular Full-Time # Positions 1 Category Warehouse (Shipping & Receiving) Overview First Supply is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 28 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over \$60 million in inventory and over \$275 million in annual sales. First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard\'s Kitchen & Bath and Kohler Signature Store brands. Gerhard\'s is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won\'t find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands! . Responsibilities Contact manufacturers for authorization to return non-stock items Contact manufacturers for authorization to return overstock items Assist the purchasing and receiving departments when issues arise from corporate accounts payable personnel Use computer reports to identify dead and/or surplus inventory for possible vendor retur Assist the other returns department personnel to identify and dispose of dead and/or surplus inventory through vendor returns File defective goods claims with reps or manufacturers as required Instruct warehouse personnel when and where to return defective or non-stock items Keep close watch on returned goods in the warehouse that have not yet been processed, so as to maintain control of both the material and the paperwork Follow-up with vendors or reps on return goods authorizations or credits not received on a timely a timely basis Process customer returns ensuring return reasons and restocking fees are correct in a timely fashion Segregate inbound material into stock merchandise or return to vendor Keep the filing of the paperwork from the receiving department (packing... For full info follow application link. First Supply LLC is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. In order to be selected for the position, candidates must submit to a drug test with negative results on employment offer, the ability to be bonded as defined by First Supply LLC\'s fidelity bond insurance carrier, and have a valid driver\'s license and a driving record which meets underwriting standards. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/717842021AC14589